We stayed at the intercontinental Rialto on 10th feb 2012,from the valet parking to the check in staff,buffet breakfast,and the free bottle of wine for my birthday,was totaly the best hotel we have stayed in across the world.

A romantic weekend, last minute booking. Wow. From the moment we pulled up, all staff were just wonderful. The room was really clever for a multi storey inner city hotel. The bars/restaurants were great, but there are many amazing Melbourne restaurants very close as well. The pool is open til 10 which was an added bonus. Breakfast was something else. You'd think all these five star hotel breakfast buffets would all be good but this one had some lovely touches that made it worth coming back for.

we stayed at the Intercontinental on 23 December 2011 and had a great experience. Like other intercontinental we have stayed in the service was very efficient and courteous. Whilst a little out of the shopping precinct it was an easy walk to the Bourke Street mall which is close to the geographical centre of shopping in Melbourne. It was also within easy walking distance of the Crown complex and Southbank also. If you are not a walker the location is easily accessible by tram as is the rest of Melbourne City from this location. By the way the breakfast was fantastic and we highly recommend. For work ot pleasure we recommend this hotel.

I have stayed at the Intercontinental Rialto a number of times. It has a wonderful feel about it and the staff their make you feel welcome and are helpful with any questions. The rooms that I have stayed in are well layed out, comfortable and technology is good. Whether its business or holidays its well located in the city and you are close to everything. In a day and age that is security conscious I am always surprised that teh Rialto Melbourne does not have card security in their lifts. You walk into the building, walk 15 metres to lift, walk in and push a button to any floor you want. OK I know that thats a bit simple but I have not been into a 5 star hotel in recent years that does not have lift card security. A small warning, if you check in on the weekend they bill your card for the whole amount of the first night and the story goes when you check out they credit this and you pay your whole bill ( this is a weekend thing I am told). They did that to me with the problem being that amount was not credited from my card and the check out total amount is also on my card. They have double dipped. After a number of calls with the hotel they said it was the banks fault and that I would need to dispute the charge with the bank to get the credit. So I have and will need to wait 90 days for the amount to be credited. The hotel agrees I have been charged twice but in the end they flicked all the hard work to me to sort out. Bottom line when you check in on a weekend and they say they will debit your card for the first night expect to be sorting it out with your bank when they say its all too hard. I enjoy having a drink in teh bar just off the lobby but for breakfast I highly recommend The Merchant which is owned by Guy Grossi and is located in the Rialto building, they do great deserts at night and the menu looks excellent.