Wonderful team - intelligent, courteous, pleasant and with personality ( not rote or feigned customer service friendliness). Brilliantly clean, impeccable and incredibly comfortable furnishings both in room and lobby. most comforable hotel bed and freshest linens in years. great room service menu - no fuss, simple, nourishing and elegant menu with reasonable pricing and very fast delivery. Have never been so impressed by overall quality with no flaws. mostly due to human skill, efficiency and service levels and a nice collaborative working environment that could be felt among the staff. makes such a difference to know people are happy when serving you.
- Lindrum Hotel Melbourne
