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Stamford Plaza Melbourne: Guest Reviews

5.0 of 5
111 Little Collins St., Melbourne, Victoria 3000, Australia
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Stamford Plaza Melbourne
Ranked #31 of 200 hotels in Melbourne
4.0 of 5 stars 402 Reviews
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402 reviews from our community

Traveller rating
    143
    146
    73
    22
    18
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Families
54
 
Couples
174
 
Solo
28
 
Business
71
 
What travellers say
  • Room service(13)
  • Buffet breakfast(11)
  • Valet parking(10)
  • Great location(10)
  • Star hotel(9)
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“A business travelers hotel.”
4 of 5 stars Reviewed 20 February 2012 via mobile

This hotel is well positioned near the top of Collins street, which is in the financial district of Melbourne.

Rooms are well appointed and have a separate lounge from the bedroom. Rooms appear to all have a kitchenettes so you have the option of making your own drinks, snacks or meals.

Room service is expensive and if you travel enough rather limited or repeative.

Overall a good hotel that means the expectations.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Gibbo99 about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christobel Jay, General Manager at Stamford Plaza Melbourne, responded to this review
20 February 2012
Dear Gibbo99

I am delighted you enjoyed your stay with us and our service and facilities exceeded your expectations.

The location of our hotel is very accessible to all what Melbourne has to offer.

We look forward to welcoming you back again in the future.

Kind Regards

Karl Unterfrauner
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Definitely not 5-star but comfortable stay”
4 of 5 stars Reviewed 18 February 2012 via mobile
1
person found this review helpful

My husband and I stayed at the Stamford Plaza for 2 nights in a King Spa Suite. The room itself is very nice and clean, spacious and the king bed was super comfortable. The location is great and very convenient. Its a short walking distance from Bourke St Mall, Chinatown, Federation Square and Crown Casino. The tram stop is also just down the corner. However, the hotel is far from 5-star or even 4-star. The hotel is in need of a much needed update, the appearance is old and tired and the hallway carpets are stained. There is a pool and spa on the top floor but unfortunately the spa was out of order so we couldn't use it. Staff were really friendly and really helpful which I appreciate, however an average stay and most probably would not choose to stay here again.

  • Stayed February 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sabreena0303 about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford Plaza Melbourne, General Manager at Stamford Plaza Melbourne, responded to this review
19 February 2012
Dear Sabreena 0303

Thank you for putting your comments on TripAdvisor. We are delighted you enjoyed our refurbished suite.
I am pleased to advise that we are currently in the final stages of planning for refurbishment of the hotel’s public areas and guest facilities.

I would like to encourage you to return to Stamford Plaza Melbourne, and would be delighted to assist with your reservation to ensure you received the very best room rate and room type available.

Kind Regards

Karl Unterfrauner
General Manager

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Melbourne
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Enjoyable stay”
4 of 5 stars Reviewed 18 February 2012

My wife and I were given a night away by the in-laws who organised a room at the Stamford Plaza Melbourne through Wotif for $190. It included a 1 bedroom suite with breakfast. The original booking was for a queen bed and being tall I called up and requested a King Size bed but was told that I would have to ask on check in to determine availability and pay an additional cost. On arrival I simply provided our voucher and they stated we had received a complimentary upgrade to a king size 1br suite so was pretty happy with that. The room was on the 8th floor and was more than comfortable. It’s certainly not 5 stars as described, however was a very comfortable 4 star hotel and you wouldn’t be able to complain for the price. The breakfast next morning was a good spread, the only comment would be that there was a heap of people some who had been waiting a while, however being a party of 2 we were seated pretty much straight away. The hotel is a decent one with all the amenities, but is probably in need of a refurb given the decor is stuck in the late eighties. Overall a good comfortable stay.

Room Tip: Dont book the valet parking at $40 per night as there is a secure car park right next door for $10 o...
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Bradley5 for Melbourne
Ask Bradley5 about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford Plaza Melbourne, General Manager at Stamford Plaza Melbourne, responded to this review
19 February 2012
Dear Bradley5

I am absolutely delighted that you enjoyed your overall stay and the upgrade to a king suite.

The breakfast restaurant is a very buzzing place and I am pleased that you enjoyed the variety of food on offer.

We hope to see you back at Stamford Plaza Melbourne very soon!

Kind Regards

Karl Unterfrauner
General Manager

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Broadbeach, Australia
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Excellent”
5 of 5 stars Reviewed 18 February 2012

I stayed here for a week as part of my work trip. This hotel has proven to be fantastic in every sense. Food was magnificent, starting with breakfast in the morning. Breakfast variety was amazing and chefs went the extra mile by making me a 6 white 1 yoke omelette. Room was spacious, clean and hotel location is fabolous. Overall excellent experience

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dejomel about Stamford Plaza Melbourne
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Stamford Plaza Melbourne, General Manager at Stamford Plaza Melbourne, responded to this review
19 February 2012
Dear Dejomel

I am delighted to see that our service and facilities exceeded your expectations! I have passed on your comments to the team, and the breakfast team has also been nominated for the monthly staff awards.

We look forward to welcoming you back again in the future.

Kind Regards

Karl Unterfrauner
General Manager

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Australia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Cheap suit”
3 of 5 stars Reviewed 17 February 2012

This place is not falling apart, but standards are slipping. Our room had a broken toilet seat, a faulty lamp and an ironing board that no longer functioned. To paraphrase Oscar Wilde, to find one fault is a misfortune, to find two looks like carelessness, to find three (in an allegedly upmarket hotel) looks like rank bad management of housekeeping.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Warnetest about Stamford Plaza Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stamford Plaza Melbourne, General Manager at Stamford Plaza Melbourne, responded to this review
19 February 2012
Dear Warnestest

I would like to extend to you my sincerest apologies for the inconvenience caused by the room facilities not being in working order.

Your comments have been discussed with our Executive Housekeeper and her team, to ensure this will not happen again.

Thank you for your feedback and I look forward to welcoming you back to Stamford Plaza Melbourne in the near future.

Kind Regards

Karl Unterfrauner
General Manager

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Additional Information about Stamford Plaza Melbourne

  • Stamford Plaza Hotel Melbourne
  • Melbourne Stamford Plaza Hotel
Address: 111 Little Collins St., Melbourne, Victoria 3000, Australia
Price range (per night):* S$235 - 486

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Stamford Plaza Melbourne
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