My husband and I stayed at the Stamford Plaza for 2 nights in a King Spa Suite. The room itself is very nice and clean, spacious and the king bed was super comfortable. The location is great and very convenient. Its a short walking distance from Bourke St Mall, Chinatown, Federation Square and Crown Casino. The tram stop is also just down the corner. However, the hotel is far from 5-star or even 4-star. The hotel is in need of a much needed update, the appearance is old and tired and the hallway carpets are stained. There is a pool and spa on the top floor but unfortunately the spa was out of order so we couldn't use it. Staff were really friendly and really helpful which I appreciate, however an average stay and most probably would not choose to stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
19 February 2012
Dear Sabreena 0303
Thank you for putting your comments on TripAdvisor. We are delighted you enjoyed our refurbished suite.
I am pleased to advise that we are currently in the final stages of planning for refurbishment of the hotel’s public areas and guest facilities.
I would like to encourage you to return to Stamford Plaza Melbourne, and would be delighted to assist with your reservation to ensure you received the very best room rate and room type available.
Kind Regards
Karl Unterfrauner
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC