Unfortunately we arrived very early in the morning and the concierge was not that helpful.We found the rooms comfortable, and the general feel of the place quite "homely". It is certainly conveniently close to the City,Chapel St ,St Kilda, South Melbourne and Albert Park.
The lovely reading room,billiards room, restaurant and balcony add to the ambience. We did find the bathroom a little squeezy, with the space between sink, toilet and shower a bit tight.
Overall a nice place to stay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 March 2012
Dear Stew_rol,
Thank you for posting your review.
I am pleased to hear that the room you had was comfortable and enjoyed the homely feel. I sincerely apologise for the receptionist for not being helpful upon your arrival, this is not to our normal service standards.
Perhaps on your next stay you could book one of our lovely Premier Rooms, the bathrooms in these rooms are larger. They also have special treats such as homemade chocolates on arrival, plunger coffee and bathrobes to enjoy during your stay.
We hope to welcome you back soon.
Kind Regards,
Gabrielle Chisholm
Property Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC