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Sofitel Auckland Viaduct Harbour: Guest Reviews

5.0 of 5
21 Viaduct Harbour Avenue, Auckland Central 1010, New Zealand (Formerly Lighter Quay Hotel)
Hotel amenities
Sofitel Auckland Viaduct Harbour
4.5 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    65
    27
    5
    1
    0
Date Rating
Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
14 helpful votes 14 helpful votes
“Enjoyable stay”
5 of 5 stars Reviewed 30 May 2012 NEW

  • Stayed May 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vosl about Sofitel Auckland Viaduct Harbour
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Auckland
1 review
“Location plus”
4 of 5 stars Reviewed 30 May 2012 NEW

  • Stayed May 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fathats about Sofitel Auckland Viaduct Harbour
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rotorua
2 reviews
“Wedding Anniversary weekend”
5 of 5 stars Reviewed 30 May 2012 NEW

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RotoruaWendy about Sofitel Auckland Viaduct Harbour
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Auckland, New Zealand
2 reviews
“excellent except bed too soft”
3 of 5 stars Reviewed 28 May 2012 NEW

great location, awesome quality hotel.
5 star decor.
We stayed for 1 night as a break.
This would be one of the most luxurious and relaxing hotels in Auckland city.
My only complaint was the bed was too soft. It was hard to turn over at night. My back was killing me the next morning.
It would be nice if they gave you a choice of soft or hard bed. Hard bed for me every time.
The bed unfortunately puts me off going there again.
If it wasnt for that it would be a glowing review.

  • Stayed May 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask petewpow about Sofitel Auckland Viaduct Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“An Excellent Hotel”
5 of 5 stars Reviewed 28 May 2012 NEW

Really liked the Sofitel, the location is lovely - a short walk to the busy restaurant precinct at the Viaduct and beyond that to the city, yet far enough away to be really quiet and relaxing for a city property. All staff were always friendly yet very polite and professional. The room was incredibly spacious, the decor plush yet understated and the bathroom was great; a big deep bath and a wonderful rain shower. And to top it all off I still believe the Sofitel beds are some of the best in hotels! The only downside would be rooms looking onto the internal courtyard / reflection pond lack a bit of privacy but the timber shutters and curtains take care of that.

  • Stayed May 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask melbtraveller09 about Sofitel Auckland Viaduct Harbour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland Central 1010, New Zealand (Formerly Lighter Quay Hotel)
Price range (per night):* S$225 - 328

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