This is a nice hotel with a good room however we were told the pool was open until 11pm when it wasn't, we were also told breakfast was until 11am but it wasn't and were also told we could get a late check out as this was part of the deal we had purchased but when we got there they said we couldn't - after arguing we got to have a late checkout but the lady at the front desk didn't activate our room key so we got locked out of our room in the morning anyway. They also said on the phone parking was free but then charged us for it. We just felt like staff lied to get you to stay there and then were rude to us about it - not good when you are paying this price.

The Rendezvous is often priced below the other 4/5 star hotels in Auckland and I am not really sure why.

The location is excellant, hotel is really good and the indoor pool is certainly worth visiting if you have time.

We have stayed here a couple of times and the staff are really friendly.

Stayed for 1 night in Feb 2012, after booking a Wotif mystery hotel, so the price was right.

Rooms were clean and quite spacious, with comfortable beds.

Overall good experience, but if paying full price I would prefer Sky city or crowne plaza, as location is slightly better (depends on what part of the city you want to be in).

We selected this property for our 3 week New Zealand vacation based upon Trip Advisor reviews and price—trying to find the “sweet spot”. We held all our reviews until the end of the trip in hopes of reasonable comparisons across the country, factoring in the standards we found typical in New Zealand (for example, free, unlimited internet is not the norm as it generally is in the US).

Pro's:
-It was a great value at the price we paid ($140NZD, peak season) for downtown Auckland.
-3 hours of complimentary internet per day.
-Modest parking charge for downtown--$15NZD per night). Parking lot is adjacent to the hotel and connected by interior corridor.
-Nicely appointed room. Tub, shower, and granite in the bathroom. Bedroom is modern and clean.
-Allowed early check in since a room was available.
-Reasonable walk (15 minutes) to the waterfront and tourist areas. The walk felt safe, even after hours.
-Next door to the Auckland Police Headquarters--have to figure that's a positive. We only heard one siren all night.

Con's:
-Staff friendliness typical of a large US hotel. It was OK, yet short of the very, very warm reception found at every other property we visited in New Zealand.
-Check in was slow--about 20 minutes with just 2 people ahead of us in line. We understand staffing limits, yet observed a front desk-attired staff repeatedly "peaking" from the door behind reception, yet not lending a hand.
-The grout in the bathroom (floor and shower) wasn't as clean as it should be.

We'd stay there again if we were in Auckland.