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Stamford Plaza Auckland: Guest Reviews

5.0 of 5
22 - 26 Albert Street, Auckland Central 1041, New Zealand
Hotel amenities
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Melt into Winter Package
Stamford Plaza Auckland
4.0 of 5 stars 343 Reviews
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343 reviews from our community

Traveller rating
    151
    103
    49
    25
    15
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Families
31
 
Couples
163
 
Solo
32
 
Business
78
 
What travellers say
  • Great location(20)
  • Buffet breakfast(15)
  • Sky Tower(9)
  • Short walk(5)
  • Valet parking(4)
Date Rating
Auckland, New Zealand
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“The standard for 5* Hotels”
4 of 5 stars Reviewed 7 February 2012

I stayed here during the New Years Eve weekend for my family Reunion. Hired out one of the function rooms for our New Years Eve ball and it was amazing!! Food was top class, tasty and plentiful. Service was attentive and provided all you needed within a reasonable timeframe (eg. drinks, food etc) so I'd recommend holding your work functions or school balls here etc. The rooms are nice and quite spacious. The bathroom in my room is what I usually expect from a 5* hotel so I wasn't dissapointed. The bed sheets were tucked in a little too much that caused a little discomfort but can easily be pulled out and loosened. The swimming pool, spa, sauna and fitness area is great! Its modern and the aerial views surrounding these facilities are a bonus. I definitely recommend staying here for at least the weekend and more. And also a great hotel to recover in when you've had a big night out.

Room Tip: Choose any of the rooms from the 7th floor up and facing the east side
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 8 more reviews by Enelenz for Auckland Central
Ask Enelenz about Stamford Plaza Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryln Goh, Guest Relations Manager at Stamford Plaza Auckland, responded to this review
8 February 2012
Hi Enelenz,

We are so glad to hear that you and your family enjoyed your New Year's Eve family reunion event that took place here at our hotel! We certainly enjoyed your family bringing more life to our hotel with your celebrations adding to the fantastic atmosphere here over New Year's Eve as well.

We are very pleased that you and some members of your family were able to stay the night after your event and that you all were very comfortable in our rooms.

Thank you for your great recommendations about our hotel! We pride ourselves on our high level of customer service and quality of food at every event and we are very happy that you were able to experience this.

We look forward to hosting another event with you and your family Enelenz and hope that you will return to stay with us again as well.

Best regards,
Cheryln Goh
Guest Relations Manager
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Nelson, New Zealand
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good location but rather dated accomodation”
3 of 5 stars Reviewed 5 February 2012

Hotel in good location, nice helpful staff however room and particularly bathrooms very tired and dated - in need of urgent refurbishment.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by quicksteptodance for Auckland Central
Ask quicksteptodance about Stamford Plaza Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryln Goh, Guest Relations Manager at Stamford Plaza Auckland, responded to this review
7 February 2012
Hi quicksteptodance,

Thank you for your valued feedback.

You will be pleased to note that we are currently in the process of scheduling more refurbishments to our hotel.

We are very happy that you enjoyed our hotel's location and that our staff were able to enhance your stay with their excellent customer service.

We look forward to welcoming you back to our hotel again soon.

Best regards,
Cheryln Goh
Guest Relations Manager
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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good location but overpriced”
3 of 5 stars Reviewed 3 February 2012 via mobile

Close location to ferry terminal but room was dated and really quite expensive for what it was. Breakfast was ok and no issues with valet parking. Staff were pleasant enough but I felt we were just a number. Would stay at an airport hotel next time at a third of the price. Sudima hotel was good value. No tourist information at stamford and staff had no info on the major highway closure.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Brisbane15 about Stamford Plaza Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryln Goh, Guest Relations Manager at Stamford Plaza Auckland, responded to this review
7 February 2012
Hi Brisbane15,

Thank you for taking the time to give us your feedback on your most recent stay with us.

We're very glad that you enjoyed our hotel's convenient location in Auckland central and that you were able to get around town with ease with the help of our Concierge.

We appreciate your comments regarding staff knowledge of current Auckland major road closures and we will strive to ensure that our staff are more well-informed in the future.

Please feel free to contact our Reservations team directly on reservations@spak.stamford.com.au and we will be happy to tailor our accommodation packages and deals to suit your needs the next time you plan a trip to Auckland.

We hope that you will consider staying with us again on your next trip here.

Best regards,
Cheryln Goh
Guest Relations Manager
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Tampa, Florida
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“outstanding”
5 of 5 stars Reviewed 2 February 2012

This is clearly a 5 star hotel in a great location, close to the wharf in Auckland Center. The front desk staff was outstandingly helpful. The room was great and had one of my favorites, a button to push for "Do Not disturb" rather than a hang tag. There is complimentary internet in the business center and if you are going to the airport have the front desk arrange a "discount: cab" for you which will cost you 1/2 price of an ordinary taxi. Would stay here again in a heart beat if I revisit the area.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Philpoo about Stamford Plaza Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryln Goh, Guest Relations Manager at Stamford Plaza Auckland, responded to this review
7 February 2012
Hi Philpoo,

We are very happy that you and your family enjoyed your stay at our hotel so much!

We're glad that you were able to make full use of our room facilities, especially the "Do Not Disturb" button that many of our guests also find so convenient, and we are thrilled that our team were able to help enhance your stay with their oustanding customer service.

We certainly hope that you and your family will return to stay with us again sometime soon.

Thank you for sharing your fantastic experience with us Philpoo.

Best regards,
Cheryln Goh
Guest Relations Manager
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Christchurch, New Zealand
Senior Contributor
34 reviews 34 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Great location, lovely hotel”
5 of 5 stars Reviewed 28 January 2012

We had the pleasure of staying at the Stamford Plaza for two nights and were upgraded to as suite for minial extra cost. All the staff very friendly and courteous. Room was just perfect and the bar service, breakfast restaurant and in room dining were all faultess. The location is just perfect for going anywhere. Well receommended.

Room Tip: If you can afford see about an upgrade as closer to arrival time good deals offered for upgrades.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by jan_evans for Auckland Central
Ask jan_evans about Stamford Plaza Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryln Goh, Guest Relations Manager at Stamford Plaza Auckland, responded to this review
30 January 2012
Hi jan_evans,

Thank you for your fantastic review of your most recent stay with us.

It certainly is helpful advice for you to mention that we are more than willing to offer accommodation upgrades at the time of arrival if we have the rooms available to sell on the stay dates that you require - we hope that many more of our guests will take advantage of our accommodation upgrade offers in the future!

We are very happy to hear that our staff displayed the high standards of service that we here at the Stamford are so proud of and that you had the time to experience breakfast and in-room dining with us and enjoyed both experiences as well.

We hope that you will be able to return to stay with us again sometime soon jan_evans.

Best regards,
Cheryln Goh
Guest Relations Manager
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Additional Information about Stamford Plaza Auckland

  • Stamford Plaza Hotel Auckland
  • Auckland Stamford Plaza Hotel
Address: 22 - 26 Albert Street, Auckland Central 1041, New Zealand
Price range (per night):* S$157 - 1,006

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