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Sebel Suites Auckland: Guest Reviews

4.5 of 5
85 - 89 Customs St W | Viaduct Harbor, Auckland Central 1001, New Zealand
Hotel amenities
Sebel Suites Auckland
4.0 of 5 stars 216 Reviews
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216 reviews from our community

Traveller rating
    86
    92
    22
    11
    5
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Families
10
 
Couples
114
 
Solo
22
 
Business
29
 
What travellers say
  • Great location(19)
  • Viaduct Harbour(17)
  • New Zealand(9)
  • Room service(8)
  • Saturday nights(8)
Date Rating
Hastings, New Zealand
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“look no further”
4 of 5 stars Reviewed 20 February 2012

Easy to find, parking no issue, central to everything you need in a short stay. We booked a city view 1 bed app for a 2 night stay, as the name suggests it didnt really have a harbour view but as we had a corner appartment with a balcony we could see the harbour between buildings. The appartment size was fine for a 2 day stay - kitchen, sep bedroom, bath and shower, sep lounge with couch and arm chair, dining table, balcony, dvd player, stero system and opening windows in lounge and bedroom were fantastic.

Restaurants, bars and some attractions literally on the door step. I would definately stay here again, but would probably book a harbour view next time.

Room Tip: choose a harbour view room
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Loved this hotel!”
5 of 5 stars Reviewed 11 February 2012

We were in New Zealand on a combination business/pleasure trip and had to go to Auckland four times over a month. The hotel was chosen for us by our host agency and we were so glad they did!

We did not have a view of the harbour (extra $) but on one of our stays we did get a nice view down towards the cruise terminal and Freemans Bay (room 618).

The suite was spacious and very well set up, with a kitchen, washing machine, flat screen tv, etc.

Our booking included internet and they gave us a WiFi box for the room. With four IP based devices (Blackberry, iPhone, Laptop and MacBook) it was great to be fully connected at no extra charge. While free WiFi is becoming the norm in North America it is not in other parts of the world we have visited. You need to ask for the WiFi box - even better request it when booking. They did say they were upgrading to Wifi for the entire hotel (only in the lobby now) in the near future.

We could not get over how busy the Viaduct area of Auckland is. Our last visit was on a Friday evening and the bars & restaurants (all seconds away out the back door of the Sebel Suites) were hopping.

Be warned, food here in NZ is not cheap (but it is very good) so budget accordingly. The fact that we had a kitchen and could make most meals ourselves really helped.

The staff was very helpful and a pleasure to deal with.

We would not hesitiate to stay here again.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed 7 February 2012

My wife and I spent a few days at this hotel at the start of our trip to last years Rugby World Cup.
We found it to be centrally located close to the city centre but still on the waterfront with some lovely views.
It was close to some great restaurants, bars and coffee shops and shops.
I would recommend this hotel to anyone seeking a pleasant hotel for a short stay in Auckland

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask cappa60 about Sebel Suites Auckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Best Accomodation in the Area”
4 of 5 stars Reviewed 7 February 2012

Loved our stay at the Sebel suites with views accross the Auckland Harbour & also onto the Viaduct below. Great location with lots of restaurants at our doorstep. The room was very clean & modern, I visited two other hotels before this one & they were quite old looking. Loved the proper balcony which had a table & chairs. Plus the suite had a couch & chair as well, which the other hotels I looked at didn't. Comfy bed. Great service. You can walk out the hotel door & you are right in the heart of the viaduct for restaurants, bars etc. Just a 2 minute walk to Queen St, maybe 8 minute walk to Sky City.

If you are looking for somewhere with a great view then this is it. I looked at Copthorne Quay St (great view but dirty windows, no balcony & only a bed & one chair to sit on, plus was old looking). And the Lighter Quay (view not as good as website, but room did look nice. Receptionist said they didn't have wifi or phones working in the rooms as was "new" hotel... I don't think it's THAT new!)

As the Sebel & Lighter Quay rooms were very similar price i'd say you get a much better deal staying at the Sebel, I'd stay here again or reccommend it no hesitation!

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, England
Senior Contributor
27 reviews 27 reviews
Reviews in 25 cities Reviews in 25 cities
71 helpful votes 71 helpful votes
“Fantastic location - right on the marina”
5 of 5 stars Reviewed 6 February 2012

We stayed for 2 nights in January 2012 and opted for a Marina Deluxe Room. We were very impressed with the amount of space - in fact it was the size of a large one bedroom apartment. The room was modern, well appointed and in immaculate condition. There was a dining table for 6 inside, but there was also a large balcony directly fronting the marina - a fantastic place to sit and have breakfast or a bottle of wine at night whilst watching the world go by.

The room has a fully fitted kitchen together with plates, glasses, pots and pans and, in fact, everything you need to occupy on a self-catering basis if you wanted. We had continental breakfast included in our room rate, which was actually brought to our room rather than eaten in a restaurant. This was such a lovely start to each day and you just had to hang your menu on the door before going to bed and request the appropriate 15 minute delivery slot. It includes choices of fruit juice, cereals, toast and either tea, coffee or hot chocolate (the hot chocolate is divine).

There are also laundry facilities in the room, with a washing machine and separate tumble drier. Soap powder is complimentary.

The bathroom is well appointed - a deep soaking bath tub, separate shower "his and hers" basins and a separate wc accessible from either the bathroom or living room.

Car parking is expensive, although in a secure underground car park directly beneath the hotel. We can't remember exactly how much it was, but NZ$26 per night rings a bell. There is probably slightly cheaper parking available nearby, but the hotel car park is certainly the most convenient.

In terms of location, the hotel is right on the marina - lots of restaurants, with most of them being linked in some way to the hotel so you could charge the cost to your room and pay on departure. It's 5 minutes walk into the centre of Auckland and it couldn't be in a better spot.

Our only gripe - you have to pay for wi-fi. Mirvac seem to be well behind the times on this, as almost all top grade hotels now provide internet access free of charge. Even if they gave complimentary wi-fi with daily capped usage, that would be better than nothing. That said, by chance, we were able to latch onto an unsecured network from our balcony, so it didn't really matter. You also need to take out a mortgage to afford anything from the mini bar. There is a local convenience store/liquor shop a couple of minutes' walk away - definitely worth the walk to save the cash - you can still chill your own bottle in the large fridge!

Room Tip: If you can afford it, definitely opt for a marina view room - you'll regret it if you don't.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sebel Suites Auckland

  • Sebel Hotel Auckland
  • Auckland Sebel Hotel
  • Auckland Sebel Suites
Address: 85 - 89 Customs St W | Viaduct Harbor, Auckland Central 1001, New Zealand
Price range (per night):* S$156 - 333

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