My boyfriend and I stayed in a 1 bedroom hotel here for 4 days in January. The check in process was pretty easy. Our room was small but cozy. Definitely clean. The living room area was sunny, furnished with couch and large desk. The kitchenette was adequate with stove burners, microwave, mini fridge and small dishwasher The washing machine/dryer took a little time to figure out, but worked fine for washing small loads of clothes. They provide dish washing liquid and detergent. The bedroom was a good size with king bed that was comfortable (on the firmer side). Closet space was decent - with shelves and area to hang clothes. We had issues with the safe, though, and we weren't able to use it. The bathroom was small and probably the main down side. The sink was half the normal size, so it was hard to keep from spilling. The shower and toilette were fine, though. The AC got quite cold, since it was a pretty small room. Wifi worked pretty well, although you can only use one device per room, so choose wisely!
The location of the hotel was perfect. In close walking distance to restaurants, cafes, and shops. It was about a 10 minute walk to the ferries, if you wanted to get out of town to other towns or islands. It is up on a hill, but living in San Francisco, it wasn't a big deal.
The hotel staff was especially helpful in a couple instances. We had rented a tandem bike and had to store it overnight. They were nice enough to allow us to store the bike in the garage. We also had them call an airport shuttle for us, but overslept, and they were able to cancel and rebook another shuttle for us. We had also left our charger in the room and didn't realize until we were on the next part of our trip. They were helpful in finding the charger and mailing it back to us in the US.
Pros - helpful staff, useful kitchenette and washer/dryer, free wifi, location
Cons - small bathroom
