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Dolphin Motel: Guest Reviews

4.0 of 5
69 Williams Road, Paihia, New Zealand
Hotel amenities
Dolphin Motel
Ranked #15 of 44 hotels in Paihia
4.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    11
    5
    0
    3
    0
Date Rating
Feilding, New Zealand
1 review
“Excellent service at Dolphon Motel”
5 of 5 stars Reviewed 12 January 2012

My wife and two kids stayed at Dolphin motel for 4 nights during our trip around the far north. We had booked over the internet so did not reallly know what to expect. We were very pleasantly suprised once we arrived. We stayed in one of the one bedroom units and were very happy with it.
Where the real point of difference come to other motels is the assistance and helpfulness of the on-site manager (Paul). He took it in his stride to organise on-forward accomodation, help us with trip options around the Bay of Isalnds and it could not have been a more enjoyable stay. I would recommend this motel to anyone who requires accomodation in Paihia.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gary D about Dolphin Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul Rowland, Manager at Dolphin Motel, responded to this review
19 January 2012
Thanks very much for your awesome review.
Since taking over management since late April 2011 I pride myself in giving our visitors the best service,and giving as much information about the wonderful area and further afield to give them the "Kiwi Experience"
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Auckland
1 review
“Highly recommended :-)”
5 of 5 stars Reviewed 27 September 2011

My parents, two sisters and myself (all adults) stay in the family unit which we booked for one night but eventually we stayed for two nights. The unit meets our needs and it is clean. The host/manager (in unit 4) is extremely helpful, friendly and kind. Coming from a different country and with different culture, we felt welcomed (that's why we stay another night :-)
The motel is just a stroll to the main centre with access to amenities and activities. Very convenient.
Will definately be back when visiting Paihia

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RTeh about Dolphin Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Marshall, General Manager at Dolphin Motel, responded to this review
28 September 2011
Terima kasih for your review.
Having a great knowledge from travelling in many countries in the World its great to relate to many cultures,and give the Kiwi Experience.
Come back and see us sometime.
Paul
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Auckland
2 reviews
“Friendly and helpful staff, beautiful and clean room”
5 of 5 stars Reviewed 12 September 2011

My boyfriend and I stayed in the Jacuzzi studio room for what was meant to be only one night. We had wonderful service and when we walked into our room it was immaculate (I am a clean freak and inspected the shower, toilet, kitchen sink, bathroom rubbish bin, cutlery etc and found everything spotless) We had a wonderfully HUGE t.v a heat pump our jacuzzi and coffee plunger etc. The next day our swimming with the dolphins adventure was post poned until the afternoon. Disheartened as it was raining heavily and we knew we had to be out of our room by 10am and knowing we would have to trudge around town miserably until 1.30pm I went to talk to the manager to see what we could do. He said to just relax in our room, there is no one else booked for the night so just take our time and leave our car here go have a coffee etc. We ended up staying another night because of this wonderful and friendly service. We were made very welcome and had everything that we wanted. Will definitely be back this summer thanks to your wonderful manager (in unit 4)

Room Tip: The manager will help you find the absolute best room.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Amiria_Aperahama about Dolphin Motel
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Greg Marshall, Manager at Dolphin Motel, responded to this review
23 September 2011
Many thanks for your great review.It was indeed a pleasure to have you two.
We pride our selves with cleanliness of the rooms.
Also to supply that little extra public relations to make your stay enjoyable.
Pity about the weather,thats the breaks!However the sun is here now.
Paul Rowland
Manager
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Brisbane, Australia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Great Location---excellent for the price”
4 of 5 stars Reviewed 12 August 2011

2 bedroom unit was great with everything that we needed-clean and comfortable ---Paul was a wealth of knowledge and advised us on what to do and see while we were there. Paul went out of his way to assist travellors. Good accommodation for the price.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pethel about Dolphin Motel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg Marshall, Manager at Dolphin Motel, responded to this review
23 September 2011
Very appreciated your review.Yes I pride my self in having a great "Kiwi" knowledge on New Zealand,and also have travelled many parts of the world,and being able to tune into a lot our tourists needs.
Tourism is the backbone of the New Zealand economy and we ensure with price,quality and information we can make an enjoyable stay.
Come back and see us again sometime!!
Paul Rowland
Manager
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Kaikohe, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Perfect for our Needs.”
4 of 5 stars Reviewed 21 July 2011

The location was great, only a short work to the hub of Paihia. The 2 bedroom unit was very clean, well equipped and beds were very comfortable. The host was very helpful and friendly.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask RareJem about Dolphin Motel
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Additional Information about Dolphin Motel

69 Williams Road, Paihia, New Zealand
Price range (per night):* S$99 - 203

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