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All reviews le meridien n fis mall across the street bit dated minute walk to the medina gardens are beautiful nice pool mint tea old city pancakes atlas mountains an oasis the hustle and bustle concierge taxi menara morocco carrefour
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Reviewed 3 September 2014

I am SPG Ambassador guest and stay over 100 nights in SPG properties each year. This property is just enough. The rooms are a bit outdated, but friendly staff and good food make up for that. The location is great. The value is also very good. If you're on the budget, and still looking for a nice hotel to stay in, this is the place. Not luxuries or close to it.

Date of stay: December 2013
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Beenover60countries
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 10 September 2014

Dear Beenover60countr,

I’d like to thank you for sharing with us your feed-back regarding your stay at
Le Meridien N’Fis hotel.

We are so delighted to know that you have spent a great moments in our property through the service you’ve been offered.

We have noticed your dissatisfaction regarding some issues, but be sure that your note was already forwarded to the manager concerned for improvement.

We look forward to welcome you back to Le Meridien N’Fis for another trip.


Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2014 via mobile

I visited the hotel in February, the location was great, the check in and check out process was smooth. Lovely environment. Only the furniture in the room was a bit old, some renovation will be great.

The buffet breakfast was excellent with many variety.

Date of stay: February 2014
Trip type: Travelled on business
2  Thank MehdiK675
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 5 September 2014

Dear Mehdi K,

Warm Greetings from Le Meridien N’Fis Team,

We are so delighted to know that your stay at our property was good. We are also glad of this opportunity to have you as one of our new ambassadors abroad in order to share the true story about our property.

We have noticed your remark concerning the room furniture’s, which has been shared with the Top Management.

We look forward to welcome you back to Le Meridien N’Fis.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2014

Our first room was #143. The hallway needs to be updated in this portion of the hotel because the paint was chipped and the walls were banged up. It was a small room and the air conditioning didn't work. We could hear birds chirping all night, which didn't help the sleep quality, on top of a hot room.

On our second night we requested a change to a suite and were given #224. We stayed in this room two nights. In this building the hallway was very nice. We had two bathrooms, a king bedroom, living room, dining table and a large furnished private patio. There was a beautiful, carved heavy wood sliding door that was interesting. In this room, as in the first, the air conditioning did not work. We asked maintenance to fix it, and they said they did, but there was no change in the temperature.

On the beds were very heavy synthetic duvets, which were not appropriate for summer weather, especially given that the air conditioning didn't work.

It was odd that there was no sofa bed in the living room. Our teenage son was with us so they had to bring in a rollaway bed. I had a discussion with a manager upon check-out re extra charges for our son. She said that it was SPG policy to charge extra for children over 12. We stay at SPG's almost exclusively and in the U.S. there are no such charges. I phoned SPG and was told it is up to the individual hotels. I brought this to her attention, and eventually she removed the charges.

Room tip: Given our experience, I would opt to stay in a suite.
Date of stay: June 2014
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Rene R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 5 September 2014

Dear Renery,

I’d like to thank you for sharing with us some of your memories regarding your stay at
Le Meridien N’Fis hotel.

We are so delighted to know that you have spent enjoyable moments in our property through the service you’ve been offered.

We have noticed your dissatisfaction regarding some areas in our property, but be sure that your notes was already forwarded to the managers concerned in order to avoid such incidents in the future and meet your expectations.

We look forward to welcome you back to Le Meridien N’Fis for another trip.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Good hotel centrally located as far as i could tell. One word of caution make sure the petit taxi or the Grand taxi driver understands 15 dirham, not 50 to the Main square where the souks are.They seem to get 15 and 50 mixed up! i had an argument in the street over this very same thing We had negotiated the price before i got in. Back to the hotel...i would not say it is fabulous but for the price we paid it is very good clean,helpful staff,good food,nice pool,lovely well kept gardens. Surprisingly quiet for the amount of families staying there. Basic breakfast items include fresh fruits,yoghurts,breads/croissants,coffee,tea etc a very pleasant stay. I do agree with previous comments about wifi thought the charges were high but free wifi in main areas.

Date of stay: August 2014
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Elizabeth D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 27 August 2014

Dear Elizabeth D,

Warm Greetings from Le Meridien N’Fis Team,

We are so delighted to know that your stay at our property was good. We are also glad of this opportunity to have you as one of our new ambassadors abroad in order to share the true story about our property.

We have noticed your remark concerning the wifi, but please be informed that those charges are part of the new Starwood hotels standards.

We look forward to welcome you back to Le Meridien N’Fis.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

Location and facilities were good but they charged for wifi in the rooms. The breakfast was well presented with plenty of food. Frequently there were no complimentary water and we had to call room service.The rooms were clean but the AC was not very effective. The staff were polite and spoke good english.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh
1  Thank Imran C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Benjelloun_DSM, Director of Sales at Le Meridien N'Fis, responded to this reviewResponded 27 August 2014

Dear Imran C,

I’d like to thank you for sharing with us some of your memories regarding your stay at
Le Meridien N’Fis hotel.

We are so delighted to know that you have spent enjoyable moments in our property through the service you’ve been offered.

We have noticed your dissatisfaction regarding some areas in our property, as follows:

• The Wifi fees, which are a Starwood hotels standard
• The components of the restaurant’s menu, but be sure that your notes was already forwarded

to the managers concerned in order to avoid such incidents in the future and meet your expectations.

We look forward to welcome you back to Le Meridien N’Fis for another trip.

Best Regards.

Omar BENJELLOUN
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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