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V Residence: Guest Reviews

4.0 of 5
704/1 Sukhumvit main Road (between soi 26 & 28), Bangkok 10110, Thailand
Hotel amenities
V Residence
Ranked #97 of 701 hotels in Bangkok
4.5 of 5 stars 79 Reviews
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79 reviews from our community

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Traveller rating
    40
    31
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1 review
“Good location poor service”
3 of 5 stars Reviewed 30 December 2011

Very good location and nice receptionists, polite gate guard but very below standard house keeping lady. That day We went back to our room after breakfast, and the cleaning lady was cleaning up the room and we just go in the room and take our bag and camera etc and go on sight seeing. But that lady rush to me and show me the door tag and complaining me not to put the "do not distrib" on the door!!! But I don't think it is a big problem to me. Then when we went back to hotel at night, our personal magazines were all being taken away and some loose paper which suppose to be in the bin were still on the floor. The last thing is we've booked a double room but only one toothbush was provided! Other than that, I think the hotel is ok except the house keeping lady!

  • Stayed December 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask kjj2000__ about V Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V Residence, at V Residence, responded to this review
12 April 2012
Dear kjj2000__,

Thank you for choosing to stay at the V Residence Hotel and Serviced Apartment and for taking the time to write a review regarding your stay with us.

In regards to the house keeping, we are continually striving to achieve excellent customer service. Reviews such as yours enable us to focus on areas which need improvement and your comments have been taken on board.

We truly do apologise for any inconveniences that this may have caused you. Your review has been used as a training tool to improve customer service as a whole.

We hope you will return to the V Residence Hotel and Serviced Apartment and allow us to restore your faith in our hotel.

Please do not hesitate to contact us for any further queries or questions.

Warmest regards,
Management Team
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Sydney, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“Newer boutique serviced apartments in lower Sukhumvit”
3 of 5 stars Reviewed 29 November 2011

This hotel is new, and all the furnishings and facilities were new. The room was acceptable in size, and was a true studio, with cooking and laundering facilities all built into the room. The Laundry/Dry Cleaning and Minibar prices were surprisingly realistic. The breakfast area was very small, and offerings limited. The hotel is on Sukhumvit road, but I did not hear any traffic noise. It is also reasonably close to the BTS. The check-out was not smooth, with the receptionist not very experienced. The hotel has some residential areas nearby, and the local rooster provides a very early morning call! Also, there is construction going on behind the hotel, where work starts very early in the morning. This combined with the rooster, means sleeping in is virtually impossible. I was really wanting to make this my new "regular", but alas it will not be.

  • Stayed April 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 8 more reviews by Edcanstay for Bangkok
Ask Edcanstay about V Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V Residence, General Manager at V Residence, responded to this review
3 December 2011
Dear Edcanstay,

Thank you for taking the time to provide us with a constructive and useful review.

We also share our reviews with the entire hotel staff as we believe that both positive and negative feedback is to improving and maintaining our high customer service levels.

However, we also realize the discomfort you have suffered due to the cramped breakfast area. We are now planning the next phase on our rolling refurbishment program.

Once again, I would like to thank you for taking the time to give us your feedback. We look forward to welcoming you back to V Residence Hotel and Service Apartment again in the near future.

Warmest regards,
The Management Team
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A home away from home”
5 of 5 stars Reviewed 8 November 2011

We booked the Grand Terrace 2-bedroom suite for 4 adults and 2 children and found it to be a very comfortable for everyone. Since we were traveling with young children, we appreciated the flat screen TV and DVD players because we brought our own CDs for the kids to watch (The in-house channel selection wasn't that great). We were also happy that we got the outdoor terrace...more room for the children to play, although, Bangkok's air quality isn't that great!

We read the reviews about the room not being equipped with cutlery and washing machine took 3 hours to clean, etc...but we didn't have any problems. The washing machine cleaning duration can be adjusted by choosing "delicates" instead of "cotton" and your wash would be done in less than an hour. Every floor is assigned to one housekeeper who comes in daily to clean and replenish complimentary drinks, etc...be nice to them and tip them, make friends with them, and we found that they were much more obliging. Of course, Thais are already well-known for their hospitality but with a little extra friendliness, they went the extra mile for us.

We were also happy with the security personnel there...the always had a smile for us and were very helpful in getting a cab for us anytime we wanted (having said that, the nearest train station is Promphong, which is just a hop and a skip across the road)

Only 2 things disappointed us:

1. there was supposed to be a sofa bed in our apartment but that wasn't the case. However, we didn't really make an issue about it.
2. The breakfast room was pretty cramped and selection was limited -- this has been raised by a few reviewers here and from talking to the F&B guy there, I learned that the management plans to make the dining area bigger.

All in all, I would stay here again on my next visit.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EnaRamli about V Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V Residence, General Manager at V Residence, responded to this review
2 December 2011
Dear EnaRamli ,

Thank you very much for taking the time to post a Tripadvisor review. Here at Residence Hotel and Service Apartment, we love to hear from our guests!

We would like to thank you for your kind comments about our room, facilities, promptness services and the hotel staffs. They are so encouraging for our team to hear positive feedback and we have passed on your comments to them.

In respect of your disappointed things, cramped breakfast area, we greatly appreciate you taking the time to bring this matter to our attention and apologise for any inconvenience you may have experienced.

Your kind comments are imperative for us to improve the service and quality we offer, making your comments always welcome.

We look forward to the pleasure of welcoming you back again to your V Residence in the near future.


Warmest regards,
The Management Team
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Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Expensive and not sound proof”
3 of 5 stars Reviewed 21 October 2011

We stayed here with our 2 year old or 3 nights because it is close to the park and we have stayed in so many hotels in the neighborhood but ususally closer to Asok that we wanted something different. There was a lot o construction going on and the windows are not that sound proof. Breakfast was ok, mix of western and Asian food. Room was nice, clean and modern. We stayed in a one-bedroom altough it felt more like a studio because of the glass sliding door.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 4 more reviews by McGonigles for Bangkok
Ask McGonigles about V Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V Residence, General Manager at V Residence, responded to this review
2 December 2011
Dear McGonigles ,

Thank you very much for your recent stay and taking your time to write a Trip Advisor review online.

We were pleased that you chose to visit the V Residence Hotel and Service Apartment, but very sorry to learn that you experienced problems during your stay. Please accept my sincere apologies for the inconvenience caused to you.

Your comments will be an added value to improve our services in order to satisfy all your expectations and let them come true during your next stay to V Residence Hotel and Service Apartment.

Warmest regards,
The Management Team
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china
1 review
“very good”
5 of 5 stars Reviewed 8 October 2011

Very comfortable, warm and thoughtful service, the room is clean and spacious,
From BTS 100 meters, there are a lot of snacks on the side, to the mall is very convenient, large supermarket aroundLove, The most satisfactory is the bed is very comfortable

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask piepie99 about V Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
V Residence, General Manager at V Residence, responded to this review
11 October 2011
Dear piepie99,

Greetings from V Residence Hotel and Service Apartment.

Thank you very muchfor taking your time to write the review of V Residence Hotel and Service Apartment.

We are pleased to learn that you are thoroughly satisfied with our room quality and location convenience.

We look forward to the pleasure of welcoming you back again to your V Residence in the near future.

Warmest regards,
The Management Team
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Additional Information about V Residence

704/1 Sukhumvit main Road (between soi 26 & 28), Bangkok 10110, Thailand
Price range (per night):* S$109 - 223

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