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InterContinental Bangkok: Guest Reviews

5.0 of 5
973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand
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InterContinental Bangkok
Ranked #10 of 701 hotels in Bangkok
4.5 of 5 stars 769 Reviews
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769 reviews from our community

Traveller rating
    571
    140
    34
    14
    10
See reviews for
Families
108
 
Couples
235
 
Solo
105
 
Business
177
 
What travellers say
  • Club lounge(18)
  • Central world(16)
  • Very good(13)
  • Sky train(11)
  • Breakfast buffet(8)
Date Rating
Jakarta
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“This is what we expecting”
4 of 5 stars Reviewed 20 February 2012

Stayed there with family for conference and holiday, greeting and hospitality of the staff begin when we opened the door of the taxi.Quick respond when we asked for baby cot, and room is spacious.....would like to thanks to concierge and receptionist staff for the hospitality.

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask RadSul about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM IC, Manager at InterContinental Bangkok, responded to this review
22 February 2012
Dear Guest,

Your beautiful comment on the staff served as further inspiration for us to do what we do best which is providing memorable experiences for our guests.

Thank you for taking the time to write about your experience in our hotel. It is our great pleasure to know that we met your expectations and have created a delightful experience for you.

Thank you once again. We look forward to your next visit.

Best regards,

Kwanchai Quincy Yokto
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Senior Reviewer
6 reviews 6 reviews
“Excellent place to relax and feels like home”
5 of 5 stars Reviewed 20 February 2012

If you visit Bangkok, you have to stay at Intercontinental Bangkok. The staff are very friendly and attentive and they never take you for granted. Being a regular guest there for many years, they already have my requirement in their profile. I need not have to tell them what I need or what type of room I prefer. they always get it right for me.

Please do not miss the gymn as it is spacious and well equipped. The trainers there are very helpful and friendly. Best of all, it is open 24 hours. This is also part of the reason I choose to stay in this hotel.

Best regards,
Michelle Peh Lyn Lyn

Room Tip: You can choose the type of pillows you prefer. Rooms sizes big and lighting are sufficient If you n...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 5 more reviews by Michelle P for Bangkok
Ask Michelle P about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM IC, Front Office Manager at InterContinental Bangkok, responded to this review
22 February 2012
Dear Ms. Michelle Peh Lyn Lyn,

May we take this opportunity to thank you for your feedback and comments on the TripAdvisor review.

We are delighted to see that you always have a wonderful experience every time you stay with us at InterContinental Bangkok. It is most rewarding to learn that our facilities and service are appreciated by our guests.

Once again, thank you for your kind patronage to our hotel as well as your observations and recommendation on the review. We will always be your “home away from home” in Bangkok.

Kind regards,

Krissana Uthaisri (Kris)
Front Office Manager
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Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Perfect for business stay, may also be for family”
5 of 5 stars Reviewed 19 February 2012 via mobile

High level of service and perfect response to requests makes this hotel an excellent value. Location helps a lot..... Concierge suggestions on outside food and shops was great! Got the ideal support during the stay.

Stayed February 2012
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Ask Uttarakhandi about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM IC, Manager at InterContinental Bangkok, responded to this review
22 February 2012
Dear Guest,

Thank you for posting a review of your experience in our hotel.

We are truly happy to know that we have succeeded in creating a memorable experience for you and helped you and your family to have a brilliant time in Bangkok.

Thank you once again. We look forward to welcoming you back soon.

Best regards,

Kwanchai Quincy Yokto
Assistant Front Office Manager
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Qatar
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good solid Intercon Hotel”
4 of 5 stars Reviewed 19 February 2012

The Intercon Bangkok meets all the expected standards of the IC brand, the staff are attentive and helpful. There is easy access to the Skytrain which is clean and very safe for travelling around Bangkok plus there are several malls nearby if shopping is your scene. Probably more of a business hotel but I think it offers something for all travellers. The hotel is outside of the red light area of Soi Cowboy and Nana which means you don’t have to navigate past a hoard of night girls to get to the hotel which is nice for families. However, if you do intend to visit these areas for a quick look they are just a couple of stops away on the Sky train.

Be aware the pool area is nice but very small, there’s probably only room for 10 or so people to sunbathe however the gym is very good with excellent equipment.

Room Tip: Ask for racecourse views
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chris H about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM IC, Front Office Manager at InterContinental Bangkok, responded to this review
22 February 2012
Dear Guest,

Thank you for your nice review. We are glad you had a wonderful experience during staying with us. Your compliment on our location and staff is really appreciated.

Thank you once again and we look forward to welcoming you back soon.

Kind regards,

Krissana Uthaisri
Front Office Manager
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Phuket, Thailand
Senior Contributor
36 reviews 36 reviews
Reviews in 18 cities Reviews in 18 cities
68 helpful votes 68 helpful votes
“Disappointed”
3 of 5 stars Reviewed 19 February 2012
3
people found this review helpful

I booked a room with a kingsize bed, but when i came in the room there where two bed insteat of the kingsize bed. So i called the reception and they told me oh we sorry but we don´t have kingsize room anymore but if you book a next time we will give you the orded room. This is already the secound time a intercontinental hotel doing things like this. I will never book Intercontinental again, they not take the guest serious. There are alot of hotels doing things very good for their guests so ................

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by Hanskrake for Bangkok
Ask Hanskrake about InterContinental Bangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM IC, Front Office Manager at InterContinental Bangkok, responded to this review
22 February 2012
Dear Guest,

Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.

Please accept our sincere apology for not able to accomodate your preferred bed type as requested due to fully booked situation.

We however appreciated your patient and kind understanding in this matter and we can assure you that this is an isolated incident and that the InterContinental Bangkok can indeed do better to accommodate you.

We hope you will allow us to restore your confidence by returning to stay with us for your next visit to Bangkok so that we may demonstrate our commitment to serving you better. Please drop me an email once you have made your future reservation with us, so that I can personally ensure of the sevice warrnated for your most comfortable stay.

Kind regards,

Krissana Uthaisri
Front Office Manager
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Additional Information about InterContinental Bangkok

  • Bangkok Intercontinental
Address: 973 Ploenchit Road, Patumwan, Bangkok 10330, Thailand
Price range (per night):* S$232 - 343

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InterContinental Bangkok
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