I agree with Doctor. I really am hesitent to rate this a 4, it's starting to lean heavily to 3 to 3/12 compared to what this hotel was. If this hotel wants to keep up their medium to high prices they should definitely spend some of the money they are making and rennovate. As it stands right now I think they are starting to teeter into the realm where for the price you may or may not be able to find a better value elsewhere. Although the location is still good, it's not as good as it was previously. Soi 8 has a lot of hotels coming up on that soi so it is getting really busy. Much much busier than previously. If you stay here make sure to watch your step as taxi's drive crazy and there are quite a few hotel shuttles coming from down the soi to bring guests to Sukhumvit. I stayed in a studio, which I have before. Also tried the Deluxe Suite and the Executive. The difference between the two is quite substantial. The floor area of the Executive is huge. But I will say that the depending on which Deluxe you get, some Deluxe rooms design are much better giving you much more floor space. The breakfast buffet has gotten much better. They used to have chairs that were about 1 meter or a little more from the floor and that is quite awkward. They must have received a lot of complaints cause those are gone now. The buffet now has a lot more choices to choose from, one thing I wish they would do, but all Thai hotels do this, is put a sign noting you can get eggs fried, scrambled, omlettes, etc...behind where the toast is located you just tell them and they'll cook it. Unless you know you would just think the cook is just doing some arbitrary work behind that counter. They should also maybe train their front desk better. I explained my requirements and asked questions prior to my arrival and yet their was still a mix up when I arrived. It was very late and I didn't want to really think much so I just opted for the Studio and sorted it all out the next day.
The bathroom in the deluxe was all busted up, the mirrors were sometimes offset so they wouldn't close. Broken bracket for shower slider bar. The shower design itself is good on the door but for some reason they ran the plastic piece to keep the water in the shower and stoped it before it could reach the other side creating a seal, so it leaves a space so water can leak out. The bottom is a joke, they put this plastic piece about 3 or 4 centimeters above the bottom so it doesn't seal properly. So my advice is but the rug against the shower door so when you close it, the rug is making the seal for you. Or be careful when you come out of the shower it will probably be wet.
Upon checking out. Usually in the US a business will take a credit card, run the card then immediately once the receipt is dispensed give the credit card back. This is so the consumer will not forget their card and once the receipt is given the card is approved so keeping it any longer is silly and pointless. This did not happen at checkout and so I forgot my credit card as I was trying to get to the airport to make my early morning flight. It's very luck that it just so happens they knew the taxi driver of the taxi my wife was in and they called him about this before they went through the toll way from Sukhumvit onto the expressway. IMO that is poor training, just give the card back, there is no reason for you to still hold the card. All in all still good but starting to lose their luster.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Dear SameSame01,
Thank you very much for taking the time to let us know about your experience at our hotel. We really appreciate your comments and feedback. This will help us plan better in the future.
Thank you again for your comments regarding your stay. It is because of guests like you that we can be the best hotel we can fix the little things so they will be better next time. We hope if your travels bring you back to Bangkok to give us another chance to make it up to you.
Please accept again my sincere apologies that you were left to feel disappointed.
We hope to have the opportunity to restore your confidence in Adelphi Suites.
Kind regards,
Chanokpun Ms. | Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC