I've been a fan of Dusit hotels for a long time. Especially in recent years, services has been far superior than other hotels we visited in Thailand. Although, the facilities at some location like in Pattaya is aging (but extremely clean and well maintained) and in need of complete renovation. I've stayed several Chiang Mai hotels on many family visits since I was young and found most big hotels quite old and not on the clean side.

Fist look of the hotel from the outside is a bit dubious. An old building set behind a shopping plaza. We couldn't find the entrance at first because we were looking for something more noticeable. The hotel entrance is actually an entrance to the plaza parking lot and truck/van loading area. Not very impressive. What began to impress us is the helpfulness of the security staffs to help us park our car. Our delight continue as we were warmly greeted at the reception and check-in staffs. They made us feel right at home and treated us like a VIP guess from the first minute. All questions we asked, they went out of their way to find the right information for us. I really can't express in writing the quality of services we received here, you just have to experience it yourself.

The hotel is a renovation of another old Chiang Mai hotel. I must say that they did a good job as we feel like its a newly built hotel, except when we entered the elevator, which is a bit slow - but with key card security system. We stayed in room 919 which is a suit. Very impressed with the quality of materials used, the cleanliness, the amenities, etc. Nothing to complain except you will not get any 'Thai-ness' feeling in this hotel aside from the services. We also get free internet with our room.

We didn't eat any food in the hotel because Thailand offers so much good food everywhere. No use spending time or money in any hotels in Thailand for local food.

The location is very convenient. Its right in the middle of the night bazaar and 10 mins walk from the old city wall. You can do a lot of 'touristic' shopping in the area. There are also many good restaurant and street food around the hotel.

Getting around the city I recommend taking the local red taxi (converted pick-up trucks) - equivalent of local bus so they will pick up other passenger. Just tell the driver where you want to go and they will stop at your destination - anywhere in Chiangmai city for 20 baht per person only. No need to ask price or negotiate. Actually if you ask the price, they will know you don't know and charge you more. Just get in and pay when you arrived. Staying at the night bazaar area is very convenient for this reason also, as most will go there anyway.

Aside from the poor outside look of the hotel, we loved it and would gladly go back.