We stayed twice at this lovely little boutique-style hotel and can only recommend it. Everyone made us feel welcome. Neat and tidy, comfortable and lovingly decorated. The staff is very helpful and friendly. Its location in the heart of Chiang Mai makes exploring very easy - just go outside and enjoy strolling along the streets.

The rooms were very quirky but good value. The staff were excellent friendly and helpful . Very good location.

Our experience at DeNaga was very middle of the road. The staff overall was nice, but weren't up to the same standard as other places in Thailand we traveled. The biggest disappointment for me was the room. It was dark and wasn't as clean as I like. The toilet was difficult to flush and the bathtub hard to get in and out of. The wifi was nearly useless as it was out most of the time or extremely slow. The bed was very comfortable. The concierge was great. She helped us book some great excursions and even helped me with a recommendation on where to get my hair colored and she wrote out a note for the tuk tuk driver and hairdresser to help with the communication. The breakfast that was included was fair in quality and service. Initially when booking, my expectation of breakfast wasn't that high, but after experiencing other hotels of similar price that included breakfast, this one lacked. The location was fantastic near many temples of walking distance, laundry a 2 min walk ($3 for a med bag..they washed and folded), a night market and loads of restaurants. Pool has limited sun.

We stayed there 2 nights beginning of January. The best rates are through the website, much more expensive if you try booking through e-mails directly with them. The super save rate is still quite expensive for thailand.

The room is spotless, especially the bathroom.

The breakfast is delicious. Very healthy and most things are homemade.

All staff are very pleasant and everyone that we encountered during our stay spoke fluent english.

The location in the city is great.