On my first trip away on my OWN I stayed at Hanoi Art Hotel for 7 nights. I could not have wished for better service. The welcome party was overwhelming but so very welcome with staff seeing to my every need to enjoy my stay in Hanoi on my own. They arranged for me to be met at the airport.They arranged getting and installing a SIM card into my phone to getting a fresh fruit bowl in my room every day, arranging same day laundry service,clean laundry daily,great choice of breakfast. Their recommendations for day trips gave me only the best of experiences and memories of Hanoi. The room was very clean an though on the first floor with all the traffic noise below the double glazing gave me a only low distant hum. The staff was always super helpful and friendly on first name basis which as a Kiwi made me feel right at home.
