We stayed here for a couple of nights when we first arrived in Vietnam, and it proved to be a great start to our trip. The hotel staff were very friendly and helped us arrange our travel on to Halong Bay, they also gave us advice on local coffee shops. We have left baggage in storage with them for our onward travel at no charge. At this stage all good.I cannot fault this Hotel, we are staying here again at the end of our trip.

As this was my first visit to Hanoi, I read reviews from many others on TA and kept coming back to this property. I would agree in that all of the positive comments are true!

Upon arrival, the staff was wonderful and friendly. They not only made sure my needs were met but also wanted to ensure that I would know my way around the area.

I found the room to be of good size and certainly there was value for the money. My room had a large queen size bed and a smaller twin, so it accomodated 2 adults easily and could have managed 3 with some work. I found the rooms very clean and comfortable. As I stayed during the winter, having appropriate heat and warmth was important to me. It was not a problem at all. My room was on the top floor but while I saw other people on the elevators, I never heard any noise coming from other rooms or in the hallway. There was a minibar in the room which I did not use but it was stocked sufficiently and the prices seemed reasonable.

The property is located in the heart of the Old Quarter. I found it easy to get to and it made navigating my daily trips quite easy. I was there during Tet, so a number of restaurants were closed but there were more than enough open that were satisfying. During normal times the options would be plentiful.

In fact my friend who lives in Hanoi had never been to this property but was duly impressed as well. I know that she will refer this to her friends and business associates as well. I will be returning to Hanoi in the Fall and will certainly stay here again.

The hotel is nicely located just 5 mins walk away from the busy streets of Hanoi town. So you don't get the noise of Hanoi but get to enjoy the convenience of hitting the streets for shopping anytime.

The rooms are clean, well decorated and spacious.The staff there are simply fantastic! They are all really friendly and helpful. They will help you with your trips, laundry, changing of money, and even help you order food from the roadside stalls! We really had alot of fun chatting with them.

Would definitely stay with them again when we next go to Hanoi!

We stayed here for two nights - before and after our trip to the Ha Long Bay - once in a standard and once in a deluxe room. The location is excellent, really central and very safe. Staff were friendly and breakfast was tasty.They were happy to store our bags while we were on our trip and also to let us use the staff shower before our night flight. It was great value for Hanoi - and think it was worth the extra cost of the deluxe room which was really spacious.
This hotel is highly recommended and I will definitely be coming back.