Dear All,

On behalf of the management of Hanoi Elegance Group, we would like to express our sincerest acknowledgement for having chosen to stay at our Hanoi Elegance hotel at No. 85 Ma May street during your trip to Hanoi.

As you may know, the Hanoi Elegance hotel (formerly named Hanoi Elegance 2) has been on service for years and the building itself and its facilities have been worn out and depreciated. Though the service provided by our staff is always maintained at second to none level, many facilities and amenities are now merely in acceptable condition and in a dire need for major renovation or a re-build. Even though, our hotel staff and management are striving our best, we realize that the service cannot meet your expectation if the facilities are not up to high standard of our brand name. Therefore, we have decided to close this venue by the middle of this December 2011 and move the staff to our brand new venue at Essence Hanoi hotel – No. 22 Ta Hien street, just 50m from the Hanoi Elegance hotel.

The management and staff of the hotel would like to take this opportunity to once again thank you for your whole-heartedly support and look forward to welcoming you at other hotels in the chain. Please contact us through the official website or via the TA mailbox if you have any inquiries or need further clarifications on this matter.

Rest assured that we are always doing our best to live up to our long term commitment to create a memorable stay for you in Hanoi.

Thank you for your kind attention. We wish you all happy travel in this festive season and the New Year to come.

Sincerest Yours,

The Management
Hanoi Elegance Group