It's a Sheraton and you can rarely go wrong with this chain, in my opinion.

Check in was fast and efficient, room was nicely appointed, bed was comfortable and I had no problems at all during my stay.

Breakfast was included in my room rate and was good a plentiful with Western and Asian choices. Coffee was pretty good too.

The location is perfect and the rooftop bar is a nice touch.

Pool is a nice temperateure and just long enough to do laps.

Overall, I wwould reccomend.

A beautiful and luxurious hotel right in the heart of the city. The rooms are very comfortable and very secure. We only dined at the restaurant for breakfast which was excellent and service very good. The rooms were clean and had all of the useful things some hotels are cutting back on, shampoo body lotion etc. I would definitely recommend this hotel as it is very central to shopping and all amenities.

I was a little hesitant staying here seeing some bad reviews. But this hotel is first rate.
Everything is 5 star. Location -- lots of shops and good local food
Exec lounge was great -- food and service was spectacular.
They even give you a small give to take home - perfect for Valentines day which I missed
Room in the Towers are deluxe. Got upgrade to a full suite which was another plus.

Lovely spacious, clean rooms, bathroom also clean, neat and spacious! Excellent location, safe and within walking distance to shopping areas. Has a mosque close by and also has HALAL food down the road from hotel. Staff are helpful and friendly! The breakfast is outstanding, it's the first time throughout my travels, I've seen such a wide spread, you can have fresh, hot bread pudding, crepes and waffles for breakfast, they even have 2 flavors of ice cream. Caters for all types of people, there was pasta, rice, lovely tasty prawn curry with lots of prawns in it plus when prawns are finished, they bring more to fill in. Fresh fruit, cakes, pastries and lots more, too many to mention! Cereals, nuts etc etc. Eggs also freshly made, scrambled, fried or omelette. Normally you will not find a spread like this at hotels, well done to Sheraton for providing such a lovely spread, really enjoyed it! Also have free wifi in lobby only!