Initially we were not happy with the suite that we were given on the ground floor, but the staff were more than happy to arrange for us to be moved to the 1st floor. As another review has stated, the photos do not exactly reflect the finish of the hotel, but then for the price you are paying it is more than adequate.
The rooms are a little underfinished and with few amenties supplied, but the pool area was more than adequate for a cool dip after a hot day out sightseeing. Good airconditioning in the rooms.
We found the breakfast very adequate for what we required, with a variety of hot dishes, toast, cereal and eggs cooked various ways.
The staff were more than helpful, though English was a problem at times. They would bend over backwards to assist where they could.
The location was within walking distance to many sights, restaurants and we did not use a tuk tuk at all while there - but we enjoy to walk and experience the sights and sounds.
I would recommend this hotel, but don't expect a 5 star room for this price.
Hotel Nine reviews
-
Sign in with Facebook
- Sign in
- Register Now!
- FREE Mobile App
-
Home
- > Asia
- > Cambodia
- > Phnom Penh
- > Phnom Penh Hotels
- > Hotel Nine
Back to Hotel Nine
Professional photos
46 traveller photos
Melbourne, Australia
Senior Contributor
“Good location for our needs”
-
Stayed February 2012, travelled as a couple
-
Value
-
Location
-
Sleep Quality
-
Rooms
-
Cleanliness
-
Service
-
Was this review helpful?
Problem with this review?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Southby, Manager at Hotel Nine, responded to this review
19 February 2012
Thanks for taking the time to review Hotel Nine
We work very hard with our staff for customer service and it is rewarding to know that we are succeeding in that area. The idea behind putting the pool in the hotel was just to have somewhere cool to relax after a day f exploring the great city of Phnom Penh, it is by no means a he pool that you can do laps in, but is more than adequate to cool off.
We apologise for the lack of amenities in the room, normally there should be soap, shampoo, body foam & toothbrushes in every room. We have been waiting for stocks to arrive as there is a shortage in Phnom Penh due to the amount of new hotels starting up. We have now received our order and this will not happen again.
Thanks again for the review and the recommendation. Highly appreciated.
We work very hard with our staff for customer service and it is rewarding to know that we are succeeding in that area. The idea behind putting the pool in the hotel was just to have somewhere cool to relax after a day f exploring the great city of Phnom Penh, it is by no means a he pool that you can do laps in, but is more than adequate to cool off.
We apologise for the lack of amenities in the room, normally there should be soap, shampoo, body foam & toothbrushes in every room. We have been waiting for stocks to arrive as there is a shortage in Phnom Penh due to the amount of new hotels starting up. We have now received our order and this will not happen again.
Thanks again for the review and the recommendation. Highly appreciated.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ho chi minh city
Reviewer
“Just an average option”
1
person found this review helpful
I spent 01 night here last New Year holiday on the 1st Jan. 2012. Overall, it is just ok option, we expect more from the rating on TripAdvisor and what we paid for the rate. Room was not clean, no paper tissue provided. Swimming pool is just a plunge pool and nice setting in photos only. Breakfast was basic. Not value for money!
-
Stayed January 2012, travelled as a couple
-
Value
-
Location
-
Sleep Quality
-
Rooms
-
Cleanliness
-
Service
-
Was this review helpful?
Problem with this review?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Southby, Manager at Hotel Nine, responded to this review
19 February 2012
Thanks for taking the time to write your review
It is true that the pool is not huge, we have never promoted the pool as anything but a small pool to cool off after a day of sight seeing in Phnom Penh.
For the breakfast we offer a buffet, which includes the following, selection of cereals, Juices, fresh fruit, toast, jam, eggs cooked to order, tea & coffee, we have 3 hot dishes daily that we rotate, depending on the day they can be, pancakes, fried rice, grilled tomatos, sauted mushrooms, sausages and French toast. While we understand it is hard to make sure that we have something that everyone likes, we have done our best to cater for a wide array of tastes. We apologise if there was nothing to your liking. We would really appreciate any suggestions that you may have to include on the menu and you could email the hotel that would be highly appreciated.
We have implanted stricter cleaning procedure to make sure that rooms are spotlessly clean.
Thanks again for taking the time to review Hotel Nine
It is true that the pool is not huge, we have never promoted the pool as anything but a small pool to cool off after a day of sight seeing in Phnom Penh.
For the breakfast we offer a buffet, which includes the following, selection of cereals, Juices, fresh fruit, toast, jam, eggs cooked to order, tea & coffee, we have 3 hot dishes daily that we rotate, depending on the day they can be, pancakes, fried rice, grilled tomatos, sauted mushrooms, sausages and French toast. While we understand it is hard to make sure that we have something that everyone likes, we have done our best to cater for a wide array of tastes. We apologise if there was nothing to your liking. We would really appreciate any suggestions that you may have to include on the menu and you could email the hotel that would be highly appreciated.
We have implanted stricter cleaning procedure to make sure that rooms are spotlessly clean.
Thanks again for taking the time to review Hotel Nine
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kojonup
Reviewer
“Clean, pretty, friendly”
Great little hotel. Was awesome to sleep on a soft bed after a week of hard mattresses in Siem Reap! We stayed with our two kids (5 & 4) and had a great time. Breakfast is basic but was enough for us. Part of visiting another country is to sample the local food and hospitality and support the little businesses outside of hotels. Staff was super friendly and helpful.
We had a wonderful Tuk Tuk driver (No. 11 Mr Sulvan); who is attached to Hotel Nine. Would definitely recommend this hotel - is close to lots of Phnom Penh touristy things - and would stay here again. Thanks Hotel Nine! :)
-
Stayed February 2012, travelled with family
-
Value
-
Location
-
Sleep Quality
-
Rooms
-
Cleanliness
-
Service
-
Was this review helpful?
Problem with this review?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Southby, Manager at Hotel Nine, responded to this review
19 February 2012
Thanks for taking the time to write your review.
Great to hear you had a good time at Hotel Nine and thank you for your kind recommendation.
We look forward to seeing you again some time in the future at Hotel Nine
Great to hear you had a good time at Hotel Nine and thank you for your kind recommendation.
We look forward to seeing you again some time in the future at Hotel Nine
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pescara
Reviewer
“I expected more”
2
people found this review helpful
We were a bit disappointed with the hotel. They all can make a very nice pictures, but the reality is a bit different. The rooms are clean, but basic. Breakfast was very basic, not too much choise. The pool looks good in the picture, but it is very small, always in the shadow (so the water is cold) and you can not really enjoy it. The location was pretty decent, you could walk to Royal Palace and a bit further to the river side where you can find a lot of restaurance. We enjoyed a very good dinner in "Ngon" Vietnam restaurant, which is at the walking distance behind the Liberty monument; very good and tasty food.
-
Stayed December 2011, travelled as a couple
-
Value
-
Location
-
Sleep Quality
-
Rooms
-
Cleanliness
-
Service
-
Was this review helpful?
Problem with this review?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Southby, Manager at Hotel Nine, responded to this review
19 February 2012
Thank you for taking the time to write your review.
It is true that the pool is not huge, we have never promoted the pool as anything but a small pool to cool off after a day of sight seeing in Phnom Penh. I can assure you that we have never photo shopped any of the images on our website. You can see travelers photos here on trip advisor which have been submitted by guests.
For the breakfast we offer a buffet, which includes the following, selection of cereals, Juices, fresh fruit, toast, jam, eggs cooked to order, tea & coffee, we have 3 hot dishes daily that we rotate, depending on the day they can be, pancakes, fried rice, grilled tomatos, sauted mushrooms, sausages and French toast. While we understand it is hard to make sure that we have something that everyone likes, we have done our best to cater for a wide array of tastes. We apologise if there was nothing to your liking. We would really appreciate any suggestions that you may have to include on the menu and you could email the hotel that would be highly appreciated.
Thanks again for the review.
It is true that the pool is not huge, we have never promoted the pool as anything but a small pool to cool off after a day of sight seeing in Phnom Penh. I can assure you that we have never photo shopped any of the images on our website. You can see travelers photos here on trip advisor which have been submitted by guests.
For the breakfast we offer a buffet, which includes the following, selection of cereals, Juices, fresh fruit, toast, jam, eggs cooked to order, tea & coffee, we have 3 hot dishes daily that we rotate, depending on the day they can be, pancakes, fried rice, grilled tomatos, sauted mushrooms, sausages and French toast. While we understand it is hard to make sure that we have something that everyone likes, we have done our best to cater for a wide array of tastes. We apologise if there was nothing to your liking. We would really appreciate any suggestions that you may have to include on the menu and you could email the hotel that would be highly appreciated.
Thanks again for the review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Reviewer
“Little oase in phnom penh”
Simply a fine modern hotel with excellent personnel. Maybe the personnel is even too polite. They can make your stay even better by more advice for trips etc.
But bettel too polite than the regular asian hassle.
-
Stayed January 2012
-
Value
-
Location
-
Rooms
-
Cleanliness
-
Service
-
Was this review helpful?
Problem with this review?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark Southby, Manager at Hotel Nine, responded to this review
19 February 2012
Thank you for taking the time to write your review
.
We are very proud of our staff, we have worked very hard with them to provide the highest level of customer service possible. Thanks for your comments about the trip advice. We will be sure to go over these options again so they can be even more helpful.
Thanks again for taking the time to write your review
.
We are very proud of our staff, we have worked very hard with them to provide the highest level of customer service possible. Thanks for your comments about the trip advice. We will be sure to go over these options again so they can be even more helpful.
Thanks again for taking the time to write your review
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phnom Penh Hotels with similar traveller ratings
![More Hotels]()
![Hotel Nine]()
![More Hotels]()
Hotel Nine
Ranked #10
Show prices
Travellers who viewed Hotel Nine also viewed
-
Been to Hotel Nine? Share your experiences!
-
Additional Information about Hotel Nine
48 Street 9, Phnom Penh 10110, Cambodia
Price range (per night):*
S$58 - 96
Owners: What's your side of the story?
If you own or manage Hotel Nine, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
- Manage your listing
Travellers also viewed...
-
486 Reviews
Phnom Penh, Cambodia
-
37 Reviews
Phnom Penh, Cambodia
-
120 Reviews
Phnom Penh, Cambodia
-
-
Hotel Nine: Plenty of choices
agoda.com Save up to 75%, Don't miss! Live support, Instant confirmation. -
Hotel Nine: Save up to 50% off Hotels Everyday
Expedia.com Photos, Reviews and the Guaranteed Lowest Prices -
Hotel Nine: Book online.
Hotels.com See maps & reviews for over 140,000 Hotels worldwide! -
Hotel Nine: Lowest Price Guarantee
HostelBookers.com No Booking Fee. Book Online Now Great Prices & User Reviews
-
Hotel Nine: Plenty of choices
- Sponsored links
- View all deals
Call now to book: 1-800-45-HOTEL from hotels.com
Explore Phnom Penh
Free Phnom Penh Guide
Get your quick guide to the top hotels, restaurants and things to do.
![Download your guide now!]()
Hotel Nine Pictures (46 traveller photos)
Hotels around Phnom Penh
Explore the world
Travel Destinations
Hotels
-
4.5 out of 5, 102 reviewsLast reviewed 31 May 2012
- Visit TripAdvisor's international sites:
-
-
About Us |
Write a review |
Careers
| Owners | Help Centre
| Business Listings | DMO/CVB
© 2012 TripAdvisor LLC All rights reserved. TripAdvisor Terms of Use and Privacy Policy.
* TripAdvisor LLC is not a booking agent and does not charge any service fees to users of our site... (more)
We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.