Although we arrived after lunchtime, our rooms were not ready for some time. One room had two chairs, the other had none. When a chair was requested, Reception said that it was "not normal" to provide chairs at the desk in each room. Internet access cost 10USD per day, but the service was very limited: sometimes it was not possible to get on line at all.
The hotel is a long way from the city centre, but there seemed to be few taxis and apparently no shuttle. The plumbing badly needs an overhaul: plenty of hot water, but malfunctioning taps and showers.
The staff were uniformly courteous and helpful.
- Hotel Accor Vientiane
- Novotel Vientiane
- Vientiane Novotel
