My first time staying and the Don Chan, although the group I was with has stayed there before and the hotel did a great job both times. I arrived at night and was amazed at the multi tasking and service of the front desk staff. Although there was only one staff member, he promptly acknowledged everyone as they came up to the reception and quickly assisted each one. His English was very good and I was quickly on my way to my room. My room was on the Mekong River side with a nice view. The room was clean and adequate, however, as noted in an earlier review- the towels were well worn, and after the second day , we only received 2 bath towels, and no longer were given washcloths and hand towels despite asking housekeeping for them. That was the only thing I did not like about the hotel, otherwise the staff and service was excellent, always offering to help. The 3rd floor had a spa offering messages as well as an outdoor health gym and a beautiful - immaculately clean, clear water pool. The multi cultural breakfast buffet was excellent, with offerings that would suit most travelers. Eggs cooked to order, cereal, pastries, breads, fruits, western style pan cakes as well as Indian style "crepes" heavy with egg and sweetened condensed milk on the side to pour on the "crepes" in addition, there were traditional Asian breakfast dishes, rice dishes, soups, meats and condiments to suit all tastes. The foods prepared for a reception and banquet were great! All in all, it was a great stay and I would stay there again, even without the group being there.
- Don Chan Palace Vientiane
- Don Chan Palace Hotel
