Travel a lot in the Pacific Region and also a Platinum member of the Priority Club and may I say thatt this is the only hotel in the Priority Club Group that does not recognise you as a Platinum member. They should learn from Holiday Inn Suva in Fiji where they treat you as a VIP guest as part of the Priority Club Platinum member. The rooms are in need of renovation, however the improvement from my recent visit in September 2011 is the choice of many channels from cable TV. The room rate is defintely the most expensive I have stayed in the Asia Pacific Region. It was very noisy at night from the local vendors outside. Most secured hotel with very good security. Hotel transfer was good however they need an extra bus service as we waited nearly an hour for the bus to return and pick us up from the airport. Food was good in the fine dining area and the buffet was just ok. Reception service was too long for Priority member and there should be another check in/out service for Priority Clubs Members.

A good, comfortable and clean hotel in the heart of Moresby. Views over the harbour and Ela Beach are good. Security is good. Food is good (but read the menu carefully). Gym equipment is a bit lacking, but OK (a new exercise bike would be good). Very expensive by international standards (but OK by Moresby standards).

Stayed 2 nights at the Crowne Plaza but could not sleep. Even though I was on the 7th floor, the noise (betel nut vendors, pedestrians, cars) from the motel across the road seemed non stop. Had strange people knocking on my door at odd hours of the night. Food is good but over priced. Ok hotel for business trips

I have stayed in this hotel several times (most recently in Feb and March) and the only reason was its excellent location within the Port Moresby CBD. For USD350 per night, this is one of the most overpriced hotel I have stayed in for the standard of rooms you get.
In my most recent stay, image my horror when the room I was allocated was in fact under renovation and they had to change my room - which there was no hot water. I was made to change room again. I paid for the executive floor with comes with complimentary bottled water but when I asked for it, the staff told me that they ran out of complimentary water but I can buy from the cafe. I have already paid a premium rate of the executive floor so as a matter of principle why should I pay again when you ran out of bottled water?? At my insistent, the reluctantly delivered 2 bottles FOC to me.
The card key do not work all the time and I have to made several trips to the reception to have it programmed. I was told they had problem with the card key but I have heard the same story during my earlier stay one month back. The gym was also old and tired with some equipment not working.
For those Priority Club members, check that they credit your points. I did not get one stay credited and despite 2 emails to PC - they did not have the courtesy to respond. I gave a receipt to the hotel on my next visit - again no actions was taken.
The hotel need to renovate badly but Port Moresby is short of hotel rooms and until new hotels are built, I do not see rates coming down nor facilities improved. There some options out of CBD and I would say they provide much better value (more expensive but world of difference in terms of rooms / amenites).