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Lamana: Guest Reviews

Waigani City Centre, Port Moresby 495, Papua New Guinea
Hotel amenities
Lamana
Ranked #9 of 11 hotels in Port Moresby
3.0 of 5 stars 26 Reviews
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26 reviews from our community

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Traveller rating
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Date Rating
Newcastle, Australia
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Fine with an upgrade. Impersonal though and not inviting”
3 of 5 stars Reviewed 6 March 2011

Overnighted here at the end of a business trip before flying out next morning for Sydney.

I wasn't overly optimistic about the hotel given mixed reviews I'd read and given its relatively unappealing location somewhat away from the airport (I didn't do the booking. If I had I would have stayed at one of the airport hotels).

First impressions weren't too bad (friendly and helpful driver in the hotel minibus) and the hotel itself looks okay on the outside. The reception area is quite small though and spartan, and the staff there were all in a bit of a dither - especially when they discovered that they'd have to upgrade me because of an overbooking of standard rooms.

Having negotiated the upgrade and the many stairs to the room (happily, someone carried my bags) I was more than pleasantly surprised by the executive room (see photos) which was clearly a quantum leap in size and amenity over the standard room. It was really impossible to find anything to criticise about it - including the funky shower with glass wall.

Went to Pallazzo Restaurant for dinner. The menu wasn't at all bad nor were the prices. The person who served us was pleasant (in a somewhat formulaic way) and attractive (to be honest she appeared to consider that "very attractive" would have been a more suitable description) and the meal quite well cooked (probably very well cooked by Port Moresby standards). In all we had an enjoyable time helped along by a very good Australian merlot at a price I wouldn't have been surprised to pay in a comparable Sydney hotel. Signing for dinner was a bit of a sterile experience. No "How was your meal?" or the like. Essentialy just "Sign here".

After dinner returned to my room, had two cups of coffee from the espresso machine supplied and watched television. Thankfully there were many channels to pick from as the night club soon kicked in pretty hard (and stayed kicking until early morning). The resonating bass sounds were probably good if you were there. They were less so in a room where, presumably, people other than myself were trying to sleep. I have to say I wasn't profoundly irritated by it. I suspect, though, that if I hadn't been upgraded I would have been.

Next morning went to the restaurant for breakfast. Found it and the staff on hand (when they eventually arrived) to be less than impressive - very sparse food and service and nothing to make you too keen about going back.

Checkout was reasonable if totally lacking in warmth or any form of animation (maybe they beat the staff?). There was some fuss over a presumably inadvertant attempt to double charge for the room but it was okay. Transfer to the airport was fine.

My recommendation? If you're here for an overnight then it's probably more than acceptable. The hotel isn't, however, slick. It isn't a resort, its setting is relatively unattractive and the staff could really do with a bit of a general gee-up. If you're staying longer than a night I'd suggest you stay somewhere else. My next overnighter in a month or two will be at the Airways Hotel. My next longer stay will probably be at the Crowne Plaza (best of a pretty ordinary lot - it is Port Moresby after all).

  • Stayed February 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask finistere50 about Lamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“better than holiday inn”
3 of 5 stars Reviewed 12 February 2011

no where close to being decent hotel but if you're lucky to get their newly renovated section, it's not that bad. however, tv channels are all blurry, and there's no hot shower. actually there's no water pressure.
choose this place for cleanliness. choose holiday inn if you choose space, but don't mind the dirty and smelly.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask caffinated about Lamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Never eat the Seafood at this place..... let alone anything else”
2 of 5 stars Reviewed 3 October 2010
1
person found this review helpful

Arrived in POM enroute back to the work site in the Sthern Highlands... Checked in..about 2.30pm...ordered a Pizza for delivery to my room. cos it was somthing quick & easy... or so I thought.... 1 & 1/2 hours passed and I rang to find out where it was... it was delivered about 10 minutes later.... Stone Motherless.!!!!!!!king.Cold.
Anyway went for dinner about 8.00pm to the restaurant..had to wait for a seat cos they were busy.. so went & had a couple of scotch's.. eventually sat down to eat.. ordered Soup of the day..Fish Chowder....& Chilli Prawns.... The soup came out .. tasted fine ..but a little on the Cold side... then a while later the main meal was delivered.. took one bite of the Tiger Prawn... Stone Motherless !!!!!king Cold again... sent the meal back, paid for my drink and walked out in disgust....

Well that was not the end of it ....11.00 am the next day... Severe Headaches, Vomiting, severe Hot/Cold sweats, aching joints.... first thoughts were malaria... had my test Kit with me so did the blood sample thing.... Negative result...was happy bout that...next 24 hrs... severe vommiting, could not hold down even a glass of water, high fever..Headaches, like had been hit with a baseball bat across the forehead...No sleep that night cos the Bloody disco went till 4.30am..continual thump, bloody thump..

checked out next morning.. caught my flight to site.. went to see the Doc.. onsite.... result.= food poisoning... 2 days later I am still getting over it..

The hotel is comfortable & clean rooms ..but Noise & Food quality should be addressed urgently..

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Wozi01 about Lamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“The Rooms Vary Enormously!”
3 of 5 stars Reviewed 11 September 2010

We stayed at Lamana on 4 different occasions during our August tour of PNG. All 4 of our rooms were in the "new" wing. Two of the rooms had non-functioning air conditioners. One room had beds that crackled loudly. One room was fine. Not a great average! On the "plus" side, all of the rooms were clean and decently appointed. On the "minus" side, I must mention the restaurant. Yes, we were traveling with a group (16 people). We ate many of our meals at the hotel. There were many problems with cold food, mixed up orders, long long waits for food, and food that was barely edible. Best seemed to be the Indian food and the pizzas. So stay here if you must, but keep your expectations low!

  • Stayed August 2010
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MusicMajor about Lamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
port vila
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
39 helpful votes 39 helpful votes
“The accommodation at Lamana is basic but expensive much like everything else in Port Moresby”
1 of 5 stars Reviewed 24 February 2010

I've stayed at the Lamana many times over the years, watching it transform from a basic motel into an even more basic hotel. The rooms are definately spartan, and provide minimum comforts - the prices though are what you'd expect to pay at a five-star hotel anywhere else in the civilized world. Then again this all seems typical for PNG !!

  • Stayed August 2009, travelled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask roderick17 about Lamana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Lamana

  • Lamana Port Moresby
Address: Waigani City Centre, Port Moresby 495, Papua New Guinea
Price range (per night):* S$442 - 442

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