I stayed here on a business trip recently. When I arrived, I was pretty impressed by the outlook of the hotel. It was very classy and well-decorated. However, I was a little disappointed with the rooms. Understood that they were undergoing a renovation, and perhaps that's why we got one of the older rooms. The bathroom was not really a pretty sight, just simple, but not one of those luxury bathrooms leaving you wanting more (if you forget your toothbrush, be prepared to pay ALOT for one..! :P). But the beds were really really comfortable, and you could have a choice of cool pillows.
I guess I was expecting a little more, especially with the location. It was a little off from the main areas, like Myeongdong, or Dongdaemun. But really near the companies I had to visit. Business trip I guess.. Heehee! On the upside, COEX was just below us and so was the subway..!
However, I must admit that the staff and the excellent breakfast buffet really made up for it. I wanted to take a trip out to a place that was a little far off. The language barrier was quite bad, but the conceirge, Peter, went out of his way, to ensure that I could get there, get to somewhere central after that, and come back safely. It was so memorable! The next most memorable thing, omg, you've got to try their smoked salmon at breakfast.
It was a good stay!
Room Tip: If you're splurging, try out the suites, wonderfully spacious and beautiful!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
6 February 2012
Dear Guest,
Thank you very much for your comments and feedback after your recent stay with us here at the InterContinental Seoul Coex.
Our location is on the Southern side of the river which tends to be more modern than the Northern side, but like everywhere, depends on what you are looking for.
Having said that there certainly are some cultural and historical places such as the Bongeunsa Temple, located across the street, and the very famous Samneung Park, which has one of the Royal Tombs and with direct access to areas such as the COEX Mall, the Duty Free store & Casino this certainly makes for a convenient stay.
As you have mentioned, during your visit we were upgrading our rooms and am pleased to say that we are receiving many favorable comments in relation to the new style and décor.
I do hope that you will get the opportunity to return to Seoul and experience the improvements sometime in the near future.
I was very pleased and proud about you highlighting the friendliness and attention that all our team here at the InterContinental Seoul Coex display in our attempt to make your stay here in Seoul a pleasant and memorable one. I will certainly pass on your comments to all the team but especially Peter who helped you out with directions and taxis.
Once again thank you for your favorable comments and we look forward to welcoming you back to the InterContinental Seoul, Coex.
Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
