We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Grand Ambassador Seoul

Grand Ambassador Seoul: Guest Reviews

4.5 of 5
186-54 2-ga Jangchung-dong Jung-gu, Seoul 100-855, South Korea
Hotel amenities
Grand Ambassador Seoul
Ranked #23 of 369 hotels in Seoul
4.0 of 5 stars 447 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

447 reviews from our community

Traveller rating
    158
    219
    46
    14
    9
See reviews for
Families
75
 
Couples
95
 
Solo
73
 
Business
92
 
What travellers say
  • Shuttle buses(14)
  • Star hotel(9)
  • Very good(9)
  • Breakfast buffet(8)
  • Subways stations(8)
Date Rating
Posted by an Accorhotels.com traveller
Sydney, Australia
1 review
“Standard rooms are too small to fit in a roll away bed”
4 of 5 stars Reviewed 10 February 2012

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ohjune, 고객 담당 매니저 at Grand Ambassador Seoul, responded to this review
21 February 2012
On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your feedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future. I thank you for the honest comments and also sincerely apologize for the late reply for your valuable comments you left on your departure in Grand Ambassador Seoul. We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests. In reference to size of room, the room you stayed is pretty standard size in a hotel in Seoul. However rooms are a bit small to put in a roll away bed. Therefore we do also have deluxe room and suites available if you wish to have bigger room. Thank you for your understanding.
Thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul. If there is any way we can assist you further, do not hesitate to contact us. Thank you again and have a pleasant day.

Sincerely Yours,
June OH
Lobby Manager
Grand Ambassador Seoul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Jakarta, Indonesia
1 review
2 helpful votes 2 helpful votes
“An excellent hotel for business and leisure”
5 of 5 stars Reviewed 8 February 2012
2
people found this review helpful

I will recommend the hotel because they have professional staff who can speak English fluently. The hotel is clean and close to anywhere in down town area beside the hotel provide a free shuttle bus to the guest. However, the bus driver some time is impolite when speaking to the guest and there is no free internet access in the room. Overall services are excellent with relatively less expensive compared to other five star hotels in the city.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohjune, 고객 담당 매니저 at Grand Ambassador Seoul, responded to this review
21 February 2012
We would like to thank you for choosing Grand Ambassador Seoul as your accommodation choice during your recent stay in Seoul and for taking the time to your valuable comment.

We are very pleased to read that you enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. This will certainly motivate our staffs to keep up the good work. We hope we will have the pleasure of welcoming you again soon in Grand Ambassador Seoul.
And also please accept the sincerest apology for the inconvenience and frustration due to unfriendly staff. Certainly, this is disappointing for us as well. Although we cannot undo the aggravation we caused you, I would like to assure you that your experience was not norm at the Grand Ambassador Seoul. I have addressed your comments with my team to avoid the similar nature of the issues.
We hope that you have not lost complete confidence in us and that we can continue to welcome you to the Grand Ambassador Seoul whenever your travels bring you to Seoul.
Thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassdor Seoul. If there is any way we can assist you further, do not hesitate to contact us. Thank you again and have a pleasant day.

Sincerely Yours,
June OH
Lobby Manager
Grand Ambassador Seoul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Antwerp
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Great breakfast!”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

In Asia you often get a great selection of breakfast if you stay in a more upmarket hotel. The Grand Ambassador is in my top three selection of best buffet breakfast ever. Especially the 'on demand' juice station is great.

I was on a business trip in Seoul and I must say I still do not fully understand the lay out of the city. That's what happens if there's a car ready every time you leave the hotel. I didn't get the impression that it was a central location. The neigborhoord wasn't that inviting to start wandering around. It's a busy road and I didn't see anything interesting in the immediate surroundings of the hotel.

Room was great. I had a club room (or what ever they call it), so I had free internet which was for me an absolute bonus. On our floor there was also a service deks to help you with everything you needed. In the pillow menu there was an option for 'a Korean pillow' which didn't look all that comfortable to me :)
We had dinner twice in the restaurant and it was international ciusine at an ok level. I must say I didn't care that much for Korean food. We did actually had an enormous Korean lunch one day and we also went to one of the best restaurants in town but still...
Leisure facilities are good. There's a swimming pool and, if I'm not mistaking, a fitness.

All in all, the Grand Ambassodor is a lovely businesshotel.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask GKCH about Grand Ambassador Seoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohjune, 고객 담당 매니저 at Grand Ambassador Seoul, responded to this review
21 February 2012
On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your tfeedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future.
We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests.
First off, we are pleased to hear that you were satisfied with overall service and The King's Premium Live Buffet restaurant. The Premium Live Buffet THE KING'S is most attractive restaurant in Grand Ambassador Seoul. THE KING'S has served over 100 kinds of food especially fresh seafood such as Live Tuna, Live Lobster and Live Oyster. I am sure your good comment will serve as an encouragement our property.

Once again, thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul.

Sincerely,

June Oh
Lobby Manager
Grand Ambassador Seoul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manila
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
“5 STAR in all aspects”
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Stayed at the Grand Ambassador Seoul, Korea from Jan 26-29. This hotel is very near the shopping area of Seoul. The room was modern and well appointed. It offered a pillow menu for extra comfortable sleep. The bathroom had Roger Gallet shampoo, conditioner, soap and lotion. No toothbrush, toothpaste & razor, though. But there is a 7/11 store right beside the hotel just in case. The heated toilet seat was such a comfort in the middle of winter (5*F). The Buffet breakfast was the best! It had several food stations serving different kinds of cuisine. The hotel staff were very friendly and spoke good English. I highly recommend this hotel!

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask peepeep about Grand Ambassador Seoul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ohjune, 고객 담당 매니저 at Grand Ambassador Seoul, responded to this review
25 February 2012
On behalf of all the ambassadors of the Grand Ambassador Seoul, I would like to take this opportunity to thank you for your tfeedback. We sincerely appreciate your business and do look forward to the opportunity to welcome you back to our hotel in the near future.
We truly appreciate your comments and utilize this information to improve our operation to better serve our valued guests.
First off, we are pleased to hear that you were satisfied with overall service and The King's Premium Live Buffet restaurant. The Premium Live Buffet THE KING'S is most attractive restaurant in Grand Ambassador Seoul. THE KING'S has served over 100 kinds of food especially fresh seafood such as Live Tuna, Live Lobster and Live Oyster. I am sure your good comment will serve as an encouragement our property. And also all hotel rooms has heated toilet seat for guest's convenience.

Once again, thank you very much for your continued support to our hotel, and look forward to welcoming you again Grand Ambassador Seoul.

Sincerely,

June Oh
Lobby & Quality Manager
Grand Ambassador Seoul
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Seoul
Reviewer
3 reviews 3 reviews
“Tidy and convenient - WiFi charges should be included in room rate”
4 of 5 stars Reviewed 31 January 2012

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

Travellers who viewed Grand Ambassador Seoul also viewed

Ibis Ambassador Myeong-dong Hotel
4 of 5 stars 1,058 Reviews
Seoul, South Korea
Show Prices ABS:HotelCheckRates-d611304?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
PJ Hotel
4 of 5 stars 300 Reviews
Seoul, South Korea
Show Prices ABS:HotelCheckRates-d306126?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Lotte Hotel Seoul
4.5 of 5 stars 750 Reviews
Seoul, South Korea
Show Prices ABS:HotelCheckRates-d306130?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 369 hotels in Seoul, ranked by popularity »

Been to Grand Ambassador Seoul? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Grand Ambassador Seoul

  • Grand Ambassador Hotel Seoul
  • Sofitel Seoul
  • Seoul Grand Ambassador Hotel
  • Seoul Sofitel
Address: 186-54 2-ga Jangchung-dong Jung-gu, Seoul 100-855, South Korea
Price range (per night):* S$227 - 406

Owners: What's your side of the story?

If you own or manage Grand Ambassador Seoul, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Grand Ambassador Seoul
Show the lowest price for this hotel (from our partners)
Show Prices