I stay at this hotel often, but have never had any particular reason to review it. It is a very nice Hyatt with the expected room and amenities. The showers are slightly dated but I love the water pressure.
What really blew me away this time was the service. My husband had called to arrange a surprise in my room and the staff really went out of their way to make it work. Sunnie, a concierge, saved me with her invaluable assistance with a pharmacy situation. They helped identify alternatives when there was no car available for the airport.
I really like the location here as well- the views are incredible, either of Namsan or the river. I always feel welcome here, and now, more than ever, will assure that it is always my first choice when staying in Seoul.
- Seoul Grand Hyatt
- Hyatt Seoul
- Seoul Hyatt
