Overall I rate this hotel perfect - only one little remark about service, but more to this later.
First the check in, staff was very friendly, arrived early in the morning, no problem to check in and to get a room already finished with service. Staff was also trying to get a room with nice view in the upper floors. The room itself was very clean, I always appreciate clean bath and floor, everything was perfect.
The breakfast was very good a lot of choices for everybody from continental to classic european to chinese and international, something for every taste.
Evening buffet also very tasteful though a little bit to expensive compared to the amount what you really eat at the end. So for me it was better And also easier to go by the menue, wich was also very excellent choice. Great choice of various wines also.
Check out was good, fast and everything ok on the receipt. Even the right billing adress from start, no corrections and discussions like sometimes neccessary at othernhotel check outs, were they spell the name wrong, don't get the adress of company properly inthe receipt etc.
One day I had a taxi taking me to various directions, quick stopover at the hotel and then I had to rush to another meeting in a different hotel, did not now the adress neither was able to tell it to the driver. I asked hotel reception if they can look up the adress of the other hotel, print it out and the tell the taxi driver were to got while I change my clothes in the room. Coming down to the lobby again, everything was set, the driver was informed in chinese and they handed me a printout. Thanx, good and reliable service.
Some things I did not like: somitems I like to take a cup of from the breakfast in the restaurant after breackfast to my room and continue working soe mails. Did so but everytime was asked to come back and they change the drink into a cup since thy did not want someone to take stuff out of the restaurant in their equipment.
What was a little bit anoying, watching a waitress during breakfast time, when she was cleaning somhow her nose or wiping something away (obviously she had a cold), and the afterwards continue with serving without cleaning hands.
Also whren i was getting myself dressed at the first morning right aft checkin, cleaning personal knocked at my door and came in since thy thought the room was not occied and then after seeing me asked if they can quickly do some cleaning. Sure no problem for me. What they actually did was putting a little spray of chenicals into the Drain in the shower and the drain in the little toilet room (two little seperated areas in the big bathroom). That was against the animals they said, what caused a little smile on my side asking what animals, tigers? Thy didn't understand but said something about bugs....for sure a procedure in every hotel, to prevent something creeping through the drain, but as customer you don't really want to know about that...
Anyway, a great stay and i returned after a trip to another city after two days again to the hotel. Stay was again nice. All in all a recommendation. Nice hotel.
