The staffs in Langham shoud be awarded the most friendly and efficient staffs in HK. You can tell that they genuinely are happy to have you stay in their hotel. The little touches like chocolates and fortune cookies (we stayed during Chinese New Year) are so charming.
The buffet breakfast selections were wonderful and of quality good. There were so many varieties, it was impossible to try them all, even though we had breakfast there for 5 days. We also dined at the same restuarant for dinner (ala carte) but found that the menu for room service more interesting. The ala carte menu was rather limited. However, the international buffet dinner looked interesting, unfortunately, we did not have a chance to try it.
I had massage once and found the standard very good. The masseur was quite talkative initially but she was professional enough to leave me alone once she got the massage underway.
The only reason why I am not rating this hotel excellent was with the flushing system in the toilet. Even though the engineers came to rectify, somehow the problem persisted. My other relatives staying in the other rooms have the same issue too so I guess it is not an isolated issue in one room.
In fact, this is one of the reason why I am choosing another hotel for my next visit in April, which is such a waste as the location and everything else was so good. But I may return to try the buffet dinner!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC