Harris Suites is very well located along Jl Jenderal Sudirman, offering relatively quick (for Jakarta) access to the CBD. Free wifi is provided, which is relatively good. These factors make it useful for business travel, though there is no business centre on-site nor any facilities in the immediate vicinity, which could be a drawback for some. Breakfast is not included; at Rp90,000 it is not exactly cheap, but there is a reasonable enough selection and, after 8am, other outlets open up to offer alternatives. The hotel is located on the 45th-48th floors of an apartment block, which itself sits above 7 floors of mall space (FX Sudirman mall); the lobby itself is a small space on the mall's ground floor. The co-location with the mall, while unusual, means there are lots of good food outlets to choose from on your doorstep. The downside is that the hotel floors are so high up, the lifts take quite a while to arrive! There is also a small pool with a bar/restaurant on the 10th floor (I think). The staff at Harris Suites are really excellent - they are warm, friendly, polite, helpful, and speak perfect English. My suitcase had been damaged in transit and the airline had to repair it and deliver it to my hotel; the staff handled this delivery for me while I was out, no bother. They also arranged airport transfers for me at standard rates.
The rooms are all very spacious, clean and well-maintained, and offer excellent views. Satellite TV is provided with an excellent range of channels. I was initially given a room with a connecting door - these rooms should be avoided as any noise made by your neighbours comes straight through. When I asked to be moved, as soon as another room was available they did this, even moving over all my belongings over while I was out at my meetings. The bed was very comfortable. The desk chair isn't - my only real complaint.
Overall I was extremely pleased with this hotel and stayed again shortly afterwards. I would definitely stay here again.
Room Tip: Ask for a room without a connecting door; rooms with them can be noisy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 April 2012
Dear Values Guests
Thank you for choosing Harris Suites fX Sudirman, Jakarta and taking the time to review your stay with us. We are very glad to read that you have enjoyed your stay .
Be sure that all your comment has been warmly welcome by our whole team and that we stay focus to consistently improve our services.
Looking forward to welcoming you again very soon
Harrisly Yours
Sebastien Andre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC