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Pullman Jakarta Central Park: Guest Reviews

4.5 of 5
Podomoro City | Jl. Let. Jend. S. Parman Kav. 28, Jakarta 11470, Indonesia
Hotel amenities
Pullman Jakarta Central Park
Ranked #11 of 208 hotels in Jakarta
4.0 of 5 stars 161 Reviews
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161 reviews from our community

    Trip type
Traveller rating
    72
    56
    27
    2
    4
Date Rating
Posted by an Accorhotels.com traveller
Singapore, Singapore
1 review
“Good stay overall but some disappointments”
4 of 5 stars Reviewed 13 February 2012

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review
16 February 2012
Dear Accorhotels.com Traveler,

Greetings from Pullman Jakarta Central Park.

Thank you for your valuable feedback on your last stay with us and please take my apologies that you were not satisfied with some of our services.

I would share your comments with the department concern in regards to the towel that was not replaced and the noise disturbance which occurred at night time. Your information is highly appreciated so we could review and improve our service standard accordingly.

Moreover, we also would like to apologize that our Front Office has failed to provide you with the up to date on-going promotions, however, please rest assured that we would ensure to obtain maximal internal apprehension of different activities taking place at our hotel.

Once again thank you and we are looking forward to welcoming you again at Pullman Jakarta Central Park.

With best regards,

Fabrice Mini
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Singapore, Singapore
1 review
“Good Choice”
5 of 5 stars Reviewed 13 February 2012

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review
16 February 2012
Dear Valued Guest,

Greetings from Pullman Jakarta Central Park.

Thank you for taking the time to post a review of your recent stay with us on TripAdvisor.

We are thrilled to learn that you have enjoyed our hotel and we are glad to know that you have been benefited from our strategic location.

It is pleasing to know that our complete breakfast items at Collage Restaurant have satisfactorily fulfilled your expectation.

Moreover, in regards to the shuttle to and from the airport, herewith, we would like to inform you that one of our on-going promotions offers this inclusion in the rate. You may obtain the full information of different packages from our website.

Once again thank you and we look forward to welcoming you back at our hotel.

Yours sincerely,

Fabrice Mini
General Manager
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Posted by an Accorhotels.com traveller
Port Shepstone, South Africa
1 review
“Perfect location”
5 of 5 stars Reviewed 13 February 2012

We stayed at Pullman Central Park for 5 nights before proceeding to Bali. Location, adjoining Central Park mall was excellent. Jakarta for us was a shopping stopover and although we visited many other malls in Jakarta we found that everything could be found at our doorstep. Food is plentiful with most of Franchises represented and a variety of other restaurants. Service at hotel excellent and breakfast offers HUGE variety. Even sushi. Would recommend to those who would wish to avoid hustle and bustle of Jakarta.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review
16 February 2012
Dear Accorhotels.com Traveler,

Greetings from Pullman Jakarta Central Park.

It is our entire pleasure to be of your service and to have provided you with a full array of delectable elements at the buffet counters at Collage Restaurant.

We are glad to hear that you had a most enriching and distinctive experience at our hotel and our strategic location has also benefited you.

Thank you for recommending us on TripAdvisor and on behalf of Pullman Jakarta Central Park team, we look forward to welcoming you again to our warm hospitality in the not too distant future.

Yours sincerely,

Fabrice Mini
General Manager
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Pontianak, Indonesia
1 review
2 helpful votes 2 helpful votes
“Modern and artistic with some design flaws”
3 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

+ Top notch room design
+ Super clean and tidy
+ Extremely friendly staff

- I like the design of the bathroom but the door can't be fully closed and no locks on the sliding glass door. People from outside the bathroom can see through. I totally understand that Pullman is trying to be westernish by designing the bathroom to be "open" but what could possibly hurt if Pullman decides to install some locks on the closet and bathroom.
- Another design flaw in the reception desk which is very tight and forms an L-shaped which can be cumbersome if the queue is 2 metres long.
- The air-freshener in the lobby makes us headache.
- The lobby is more like a museum rather than a hotel lobby

Regards,

Velwin Wibowo

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask VelwinWibowo about Pullman Jakarta Central Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review
16 February 2012
Dear Velwin,

Greetings from Pullman Jakarta Central Park

Thank you for your valuable feedback and for taking the time to post a comment of your experience with us on TripAdvisor.Com

I was happy to hear that you like our room, our hotel cleanliness and the service level of our associates.

I have taken notes of your comments in regards to the design of our shower, the shape of our Reception area and your impression of our lobby which were chosen to accord with the entire concept of our hotel which is a pop art raw industrial style, nevertheless, we appreciate your comments.

Moreover, we would like to sincerely apologize if the air freshener discomforts you. I have passed on this message to the department concern for further review.

Once again, thank you and looking forward to having you again as one of our guests.

With best regards,

Fabrice Mini
General Manager
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Posted by an Accorhotels.com traveller
Puchong, Malaysia
1 review
“Great location wise but the room a bit smaller”
5 of 5 stars Reviewed 9 February 2012

  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Pullman_Jakarta_CP, General Manager at Pullman Jakarta Central Park, responded to this review
16 February 2012
Dear Valued Guest,

Greetings from Pullman Jakarta Central Park

Thank you for your valuable feedback and for taking the time to post a comment of your experience with us on TripAdvisor.Com

I was happy to hear that you have enjoyed our Spa and swimming pool. Moreover, the fact that we are adjacent to Central Park Mall and close location to the other two shopping centers in the area have benefited most of our guests especially family travelers.

In regards to our bathroom, the style has been chosen to accord with the overall concept of interior design which is a pop art “raw industrial”, and to accommodate our guests who do not feel commodious with it, we have showers that are already covered.

Once again, thank you for your review and we look forward to welcoming you again at Pullman Jakarta Central Park.

With best regards,

Fabrice Mini
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about Pullman Jakarta Central Park

Podomoro City | Jl. Let. Jend. S. Parman Kav. 28, Jakarta 11470, Indonesia
Price range (per night):* S$114 - 184

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