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Kemang Icon By Alila: Guest Reviews

4.0 of 5
Jalan Kemang Raya 1, Jakarta 12730, Indonesia
Hotel amenities
Kemang Icon By Alila
Ranked #10 of 208 hotels in Jakarta
4.5 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    29
    11
    6
    3
    1
Date Rating
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Up for return!”
4 of 5 stars Reviewed 24 January 2012

Very nicely designed hotel! Restaurant food quality is very good and
it's view from roof terrace is amazing! Service has been very helpful.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tibet2011 about Kemang Icon By Alila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
1 review
1 helpful vote 1 helpful vote
“Excellent Excellent Excellent!”
5 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

I travel to Jakarta (from Singapore) regularly (once or twice a month) so have had a chance to try out a number of the business hotels there .. and the Kemang Icon is by far and away the best.

Pros
Boutique hotel
Interesting "designer" interior design - each room is different and interesting
Intimate feel
Very very warm welcome and service ( The "welcome home Mr McKee" as I arrive is a wonderful touch)
Free Internet in the room (and restaurant)
Decent pricing
Great location
Lovely view from the rooftop bar/restaurant
Great "Bose" sound system in every room
Provide an iPod stacked with cool music in every room

Cons:
The restaurant has dipped in standard in the recent past (but I understand they are soon to renovate and upgrade the menu)
What I call (and enjoy) as intimate, some people may call dark - its a personal preference.
Not a "family" hotel

Conclusion.

If you want a vanilla ( you could be anywhere in the world) standardized product - go book a Hyatt/Shang etc

But if you want a delightful, memorable, remarkable stay (for business or as a couple) I would 100% recommend the Icon - mainly for the look and feel/interior design of the place/rooms, the warmth of the welcome and service.

Room Tip: All the rooms are different and great - I ask them to put me in a different room each time so each s...
See more room tips
  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ian_mckee about Kemang Icon By Alila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Jakarta Raya, Indonesia
1 review
“Didn't stay, but wish I did”
5 of 5 stars Reviewed 20 December 2011

I used Kemang Icon as a conference facility.

Top floor, above the restaurant is a stylish, well designed, trendy room for up to 30 people. oozing class and top notch décor, I was impressed by their hands on assistance throughout the catering, set up and even the facilitated drinks afterwards.

I am a Jakarta resident, so was unable to stay, however I have seen the rooms and one day it will be my pleasure to try them out for myself.

Room Tip: There are only 12 bedroom suites in this place, so each is lovingly designed to be unique, spacious...
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask David C about Kemang Icon By Alila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Not my sort of place but”
3 of 5 stars Reviewed 18 December 2011

Booked in for a 5 night stay but left after one night, to be honest this hotel is different and won't be to everyones taste, for example I was there on business and found the room too dark to work, but if your there to relax and don't like branded hotels then this maybe your cup of tea.

I left due to a series of problems and errors, which I won't mention here, but I have to say the hotel did they only thing they could and offered me a free night, so the way they handled my problem i couldn't complain about.

If you want to be in Kemang and want something different , give it a go.............

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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See 4 more reviews by travelalot064 for Jakarta
Ask travelalot064 about Kemang Icon By Alila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Senior Contributor
25 reviews 25 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
“Something Different in the City”
4 of 5 stars Reviewed 4 December 2011

We stayed at Kemang Icon for a change of atmosphere without having to go out of the city. The place is diferent from ordinary hotels, although not so amazing as we expected. There are some other hotels in the area of Kemang, but Kemang Icon is different. It's all suites with modern interior design. With its condition, this hotel is mostly occupied by expatriates. Local people are not likely to stay there, and it's definitely not a family hotel. The breakfast was served a la carte.

The building is small with 5 floors. The suites are on 2 floors, the roof top is the restaurant and swimming pool. The rest are offices, probably galleries, and a photography store on the ground floor.

We asked for toothbrushes as we didn't see any in the room. Someone came with toothbrushes, but unexpectedly they were the ones you can buy at the supermarket, with no toothpaste. They have toiletries such as shower gel, shampoo, conditioner, and body milk with 'Alila Living' printed on them, but apperently don't provide any toothbrush set.

Overall, this hotel is not amazing as we expected, but nice for being different.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 7 more reviews by zags for Jakarta
Ask zags about Kemang Icon By Alila
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kemang Icon, Public Relations Manager at Kemang Icon By Alila, responded to this review
10 December 2011
Dear Zags,

Thank you very much for taking the time for the review. We would like to apologize for the service that was not according to your standard, especially regarding the toiletries facilities. We are taking this feedback seriously to strive for an improvement that hopefully you will be able to experience on your next visit with us. In the meantime, please let us know if you have any other feedback as how to improve guests experience in Kemang Icon by Alila. Do drop us a line at pr at kemangicon.com We would be happy to hear from you.

Warm Regards,

Winny
Public Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Kemang Icon By Alila

  • Kemang Icon By Alila Jakarta
Address: Jalan Kemang Raya 1, Jakarta 12730, Indonesia
Price range (per night):* S$253 - 397

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