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Sheraton Mustika Yogyakarta Resort and Spa: Guest Reviews

4.5 of 5
Jl Laksda Adisucipto KM 8.7, Yogyakarta 55282, Indonesia
Hotel amenities
Sheraton Mustika Yogyakarta Resort and Spa
Ranked #14 of 75 hotels in Yogyakarta
4.0 of 5 stars 161 Reviews
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161 reviews from our community

Traveller rating
    63
    61
    26
    5
    6
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Families
27
 
Couples
61
 
Solo
16
 
Business
27
 
What travellers say
  • Lagoon access room(7)
  • Swimming pool(6)
  • Great view(5)
  • Star hotel(4)
  • Very nice(3)
Date Rating
MUMBAI
Top Contributor
58 reviews 58 reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
“Luxurious & Big with Volcano View”
4 of 5 stars Reviewed 24 January 2012
3
people found this review helpful

Very close to the airport and a huge resort. Very spacious rooms with a comfortable bed and a lovely balcony. Great staff in House Keeping, room service, Spa, Health club, Concierge, Reception, Bar & Restaurant. Hotel Has a big lobby with a superb Bar, Restaurant, ATM etc. The breakfast is terrific with views of the volcano from the restaurant. The spa is wonderful. Big with a indoor pool & jacuzzi. & the trainer in the health club is very knowledgeable. When we had to go to the travel agent to purchase air tickets the concierge drove us himself to the agent recommended by the hotel. And the architecture is so unusual. The reception is at the top floor so the driveway goes up and the elevators go down to the rooms and garden. I think this is for facilitating volcano view.

Room Tip: Rooms with Volcano view may not really have a clear or may have no view of volcano.
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Long forgotten by the Sheraton HQ!”
3 of 5 stars Reviewed 16 January 2012
3
people found this review helpful

This hotel is very well situated as is only a stone throw away from the airport and from the temples. That said, it is very tired so could do with a major overhaul! The construction standards are quite dated so the bedroom walls and windows are very thin so noise travels through them very easily. This is not good when your neighbors are watching football noisily at 6am once they have been woken up by the very loud mosque!

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jdesalab about Sheraton Mustika Yogyakarta Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Could be better”
3 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

Though it is a pretty old hotel with very rustic looking rooms and pretty old fixtures the hotel is located at a fantastic location just at the foot of an active volcano. The lobby is beautiful and the staff extremely friendly. The pool is just awesome. I wish the Spa with its steam room and Jacuzzi etc closes at 8.00 pm which is quite early for someone on a holiday. The food quality also could be better . For a Sheraton property I would have expected much better .The staff in the restaurants were a complete contrast to those at the lobby ,they could well do with some training how to take orders and attend to guests.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kcakkara about Sheraton Mustika Yogyakarta Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya, Indonesia
Contributor
17 reviews 17 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“not as I expected”
3 of 5 stars Reviewed 10 January 2012

I stay at the sheraton to celebrate New Year's Eve for three days. I have reservations starting in October 2011 with hope when I come already prepared all. arrived at Yogyakarta airport I had to wait pick up from the sheraton more than 30 minutes. I have contacted the sheraton but an hour before my plane left even more distance between the hotel and the airport only 10 minutes (including jam). arrived at the hotel I had to wait almost an hour to get a room that has been my message in October 2011.
My room can be located on the 6th floor has a direct view to the outdoor pool which is a miniature of the garden sari (private pool ancient king of Mataram). unfortunately I the room is not equipped with an ironing board that should be part of room facilities.
breakfast at the bistro androwino very complete and enjoyable. a variety of cuisines to traditional western Indonesia is always available. but will have to come early to get a seat. is because the restaurant is only able to accommodate guests sekitar100.
overall I can understand the busy staff of the hotel as a high occupancy rate, but this is very disappointing considering the big names sheraton.

Room Tip: Choose room with view to pool at fifth or sixth floor
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
“You will LOVE Yogyakarta because of This Place !!!”
5 of 5 stars Reviewed 8 January 2012

I had a wonderful stay with my wife & it was our second honeymoon over there! The staffs are Superbly Pleasant, The Setting of the place gives you thousand of inspiration for the artistic ones, the architecture of the hotel is very authentic for all types of photography purpose, the accessibility of the hotel to all local tourist spots is very easy and lastly, love the serene-peaceful view from the hotel VERY much !!!

Room Tip: rooms facing the Garden are splendid for its view, you can get a glimpse of the Merapi Volcano, room...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sheraton Mustika Yogyakarta Resort and Spa

  • Sheraton Mustika Yogyakarta Hotel
  • Sheraton Yogyakarta
  • Yogyakarta Sheraton
Address: Jl Laksda Adisucipto KM 8.7, Yogyakarta 55282, Indonesia
Price range (per night):* S$101 - 202

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Sheraton Mustika Yogyakarta Resort and Spa
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