The family stayed at this facility for three nights. During that period the room was only cleaned once. The toilet did not work properly and had to be "fixed" by the staff no less than three times. Perhahs for future reference, the staff might replace the working parts to ensure that it does work.
The bathroom reeked with an oder not suitable for humans. It was not cleaned during the visit. Nor was the bed linen changed.

I originally booked this room for 5 nights and to move to a beachfront hotel when my friends got there. I wanted somewhere a little more secluded and safe. I was welcomed by a bunch of builders renovating the main building and constructing a spa outhouse with the noise from 7am to 5pm and therefore stopping any use of the pool. Not a great start. My room as spacious as it was, had no telephone, dirty sheets with stains i can only describe as ointment/oil marks, smelly toilet and a shower that offered cold or tepid water...struggling to pump out any water. I checked out the next day to go and stay at the Surfside Resort which was great. When i told the girl about the sheets she offered no apology and just shrugged leaving me to believe that this is a common problem. I fail to believe how anyone would think this was an equivalent to a 5*, the only 5* service they offered was a shuttle service out of the place.

Our family loved this place. We are Brits so loved the owner Helen and the manager who are also Brits. Thye were friendly but not intrussive, helpful and friendly. Our room over looked the pool with it's own terrace.
Breakfast was very good but had to pay for the cooked one. Didn't eat at the hotel so can't comment on the food. Too much choice down in town to stay at the hotel.
The grounds of the hotel were beautifully maintained with a lovely large pool.
Room clean and the beds comfortable. The bathrooms had a selection of bath goods.
The is a shuttle service into to town and down to the port which is free. It was nice to be in quite environment but being accessible to DMall. Thanks you for a great and memorable stay!

We spent a week at Boracy Hills and just loved it! Fantastic quiet and relaxing place on a buissy and aventurus island. Really good people working there. You feel like you really are beeing taken good care of. The staff is really nice, and take the extra time helping you with advices of how to get at fun vacation. The manager is a really great guy! The place is just beautiful :) A very special and unique hotel.