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Mandarin Oriental, Singapore: Guest Reviews

5.0 of 5
5 Raffles Ave, Marina Square, Singapore 039797, Singapore
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Mandarin Oriental, Singapore
Ranked #1 of 265 hotels in Singapore
4.5 of 5 stars 1526 Reviews
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1,526 reviews from our community

Traveller rating
    1,114
    279
    85
    31
    17
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Families
212
 
Couples
686
 
Solo
132
 
Business
304
 
What travellers say
  • Marina bay(55)
  • Pool area(38)
  • Very good(36)
  • Club lounge(26)
  • Breakfast buffet(24)
Date Rating
Andover, Massachusetts
Senior Contributor
27 reviews 27 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good Location & Love the Song Birds”
5 of 5 stars Reviewed 21 February 2012
3
people found this review helpful

My finance was put here when he came to teach a 3-day class. The meeting rooms were well equipped and had natural light - which was a huge plus. And I cannot say enough good about the staff. Our room was not elaborate but certainly very comfortable and it had a balcony over looking the pool and the lights of the city. The bathroom was new and modern which was a plus for me. My finance's father also came to visit with us and his room was similar but overlooked the main street and shopping area. Again basic but very comfortable. The location of this hotel is a plus and the lobby atrium is full of music from the song birds that they have out during the day. The lobby bar is nice to hang it after a long day. Agree with others to get breakfast included with your room. Buffet is fantastic. The Italian restaurant in the hotel is also very good. We found the staff very accommodating and the location fantastic for easy access to tour buses and shopping areas. The pool area is a big plus an oasis in a big city. The only negative would be the fee for internet access.

Room Tip: Our room overlooked the pool area and that was a pleasant view.
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  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Saint Louis, Missouri
Senior Contributor
30 reviews 30 reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
“A perfect and pampered point of entry for Southeast Asia”
5 of 5 stars Reviewed 21 February 2012 via mobile
1
person found this review helpful

This large and bustling hotel with spectacular views of the Marina Bay is something of a "business resort". Our room was fairly small but beautifully appointed with every conceivable amenity. Stunning architecture belies the attentive and personal service from every member of the staff. Arriving just before dawn after an 18 hour flight from the US we made straight for the pool on the 5th floor rooftop from where we watched the sky turn from night to day. Hot ginger tea awaited our return to the room. The restaurant Melt is particularly impressive, although there are five eateries within the hotel. Inspite of the hotel being very busy, the hosts and staff at Melt knew us by name by day two. This is as close to perfection as possible in a hotel of this size. Looking forward to a return visit!

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bangkok, Thailand
Senior Contributor
24 reviews 24 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Oh Wow...What can I say? It was a perfect stay.”
5 of 5 stars Reviewed 20 February 2012

My wife, 4 year old son and me had the privilege to attend our Asian Meeting in December 2011. After a luxurious ride on Thai Airways to Singapore we checked in to our room at the 17 Floor. We were greeted by super friendly staff who escorted us up to our room which was on the Club Level. Service and Rooms were perfect and my son really enjoyed the swimming pool and outdoor area. I had the chance to spin a few rounds every morning at their very nice fitness center which opens already at 0700 am. During my days of meetings and working I enjoyed the private breakfast in their Club Lounge. Service up there was extremely attentive and staff went the extra mile to please everyone of their guests. After 6pm there are free drinks (lots of different beers and wines are available) and great small snacks available. The Club lounge is also a great place to hold meetings since there 2 private meeting rooms available. Over the weekend we enjoyed our breakfast in the restaurant at the 4th Floor and let me tell you, this is something else. Their presentation is amazing and they have so many things to offer including a fruit juice bar. My son was so happy there and one of the reason is of course, that the staff at the Singapore Mandarin Oriental are very kid friendly. Folks, this place is a great experience and if you ever have the chance to stay there, then do it because for us it was an amazing 4 days with so many benefits. We felt so very welcome and happy there. Will be back here for sure as well.

Room Tip: Try and get a Harbor View room at Club lounge level
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Weekend in Singapore”
5 of 5 stars Reviewed 20 February 2012

The hotel service and cleanliness was superb, the staff seemed to know what i wanted before I did. We felt very welcome, the rooms had everything we could need.

Room Tip: Look at website to choose your view
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  • Stayed March 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Wonderful :)”
5 of 5 stars Reviewed 20 February 2012

We treated ourselves to a lovely night here in a harbour view club room- for the view alone, it was totally worth it. The room itself was lovely, and wifi was included in the club benefits. We found all staff, particularly those in the Club Lounge, to be efficient, pleasant and very welcoming. For a short first time stop in Singapore, the location was ideal to explore the Marina Bay area. The selling point for us was the club benefits included late-check out- as we had an evening flight out of Singapore, this enabled us to explore during the day and use the room before we had to leave. Just wonderful- we certainly hope to come back

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Mandarin Oriental, Singapore

  • Mandarin Oriental Singapore
  • Mandarin Singapore
  • Oriental Hotel Singapore
  • Oriental Singapore
  • Singapore Mandarin
  • Singapore Mandarin Oriental
Address: 5 Raffles Ave, Marina Square, Singapore 039797, Singapore
Price range (per night):* S$429 - 682

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Mandarin Oriental, Singapore
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