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Hilton Singapore: Guest Reviews

4.5 of 5
581 Orchard Road, Singapore SG 238883, Singapore
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Hilton Singapore
Ranked #26 of 265 hotels in Singapore
4.0 of 5 stars 613 Reviews
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613 reviews from our community

Traveller rating
    249
    254
    82
    23
    5
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Families
98
 
Couples
168
 
Solo
105
 
Business
188
 
What travellers say
  • Very good(26)
  • Executive Lounge(25)
  • Great location(19)
  • Breakfast buffet(15)
  • Orchard Rd(12)
Date Rating
New Delhi, India
Senior Contributor
21 reviews 21 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Best location”
4 of 5 stars Reviewed 22 February 2012

we were staying at the hotel with my boyfriend for 3 nights during our trip from Bali to Delhi. The hotel is located in the best area of the city. Just go out and you get all restaurants, shops, malls, etc. The king executive room seemed a bit small and the bathroom looked even smaller. The service and stuff were very attentive and nice. As we used to get up very late we didn't get a chance to try a food there and for lunches and dinners we were always out as our friends were staying at other hotels. I've just noticed that this hotel has a pool on the rooftop apparently i had no idea about it and i love the rooftop pools so that was sad but maybe I'll try it next time I'm in Singapore.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by Camilla_1107 for Singapore
Ask Camilla_1107 about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
29 February 2012
Dear Camilla_1107,

We are delighted that you enjoyed your stay with us, thank you for your feedback on our hotel.

We very much appreciate your comments regarding our service. We certainly hope that you will return to Singapore and stay with us again so that you can enjoy our rooftop pool!

Yours sincerely,
Alain Mahillon
General Manager
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Vienna, Austria
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A distinguished hotel in a premium location”
4 of 5 stars Reviewed 21 February 2012

We stayed this time in Hilton Singapore and we had a very warm welcome and all was prepared for check in, just took us 1 minute. The room was not too big, but you had enough space for storage, a desk with chair and a great relax chair. You will not miss anything. The amenities were more than complete - basically you wouldn’t need to bring stuff from home. The cleanliness is on a very high standard. The hotel staff was extremely friendly, professional and helpful - two thumbs up! You can find a gym, a notable roof pool and various restaurants inside the Hilton as well as brand name shops in their mall. The location is just great. You have all the important malls in walking distance. They were also very cooperative regarding late check out. Compared to other hotels you get here a good deal for your rate with an excellent service. If you should have complaints you can be assured the employees will fix it in a split of a second. Overall it was a very good stay and we really can recommend this hotel for travelers.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bremser about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
24 February 2012
Dear Bremser,

Thank you for sharing your experience at Hilton Singapore, we appreciate your feedback and recommendation of the hotel.

It is a pleasure knowing that you felt well looked after throughout your stay and that you were left with a positive impression.

We hope that you will visit us again and look forward to welcoming you back.

Yours sincerely,
Alain Mahillon
General Manager
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Breaux Bridge, Louisiana
Senior Contributor
47 reviews 47 reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“An excellent hotel in a great location.”
4 of 5 stars Reviewed 19 February 2012

The Hilton Singapore has everything you would expect from a five-star hotel in this part of the world: clean and comfortable rooms with lots of amenities, pleasant and attentive staff, a well-equipped gym, a swimmable swimming pool, a decent restaurant, and good views from the high-floor rooms. But this is true of any number of hotels in Singapore, so here's why I like to stay at the Hilton:

-- First, the Hilton is among the less expensive of the top hotels in Singapore. This isn't saying much, because all Singapore hotels have gotten shockingly expensive over the last few years. But you're more likely to find a good corporate or other discount rate at the Hilton than at its competitors. If you're not eligible for a corporate rate, check to see if you can get the Hilton Honors "miles and money award" for about $80 plus 20,000 Honors points.

-- The Hilton is right in the center of town, a block from the Orchard MRT and a short walk from the many shops, restaurants, and food stalls along Orchard road.

-- On both of my recent stays I've been upgraded to the executive floor. This is virtually automatic for high-tier Hilton Honors members and is available to other guests at a reasonable price in dollars and/or Honors points. The selection in the executive lounge both at breakfast and of wines and hors d'oeuvres in the evening is diverse and appealing --- last week they even had some European red and sparkling wines along with the Australian ones that are more common in this part of the world -- and the staff at the lounge are wonderful.

Room Tip: Consdier paying extra for an executive floor room. The rooms themselves are not much better than ot...
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AssimilatedCajun about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
21 February 2012
Dear AssimilatedCajun,

We are delighted that your stays at Hilton Singapore have been enjoyable and comfortable.

Thank you for your valuable feedback on our rooms, the Executive lounge and the team.

We look forward to welcoming you back soon.

Yours sincerely,
Alain Mahillon
General Manager
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Manila, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“very good sleep”
4 of 5 stars Reviewed 18 February 2012

Aside from the slight delay during check-in I would say that this is a very nice hotel to stay in along Orchard Road. It's location is very near the MRT station and all the great shopping areas. Food and drinks at the executive lounge were also very good, especially during the cocktail hours. But what I loved the most though was the very good sleep I had during my whole stay because of the very comfortable sleeping amenities. I would highly recommend this hotel and would surely choose it when I go back to Singapore.

  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chefgoosegirl about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
21 February 2012
Dear chefgoosegirl,

Thank you for your feedback and recommendation of our hotel.

It is very much a pleasure to know that you had a very comfortable stay with us and enjoyed our executive lounge and food offerings.

We look forward to welcoming you back on your next trip to Singapore.

Yours sincerely,
Alain Mahillon
General Manager
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Gold Coast Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Sigapore Hilton”
4 of 5 stars Reviewed 18 February 2012

One night only in Feb 2012. One of the best locations in Orchard Ave.Ideal for Shopping, close to the Rapid Transit and a $15-$20 Singapore Dollars From Changi Airport by Cab.
Choose this Hotel on price. Have stayed in more expensive Hotels in Singapore but this
Hilton compares with much dearer properties. As always in Singapore the hotel dining is
fairly expensive, however there are numerous "Hawker" stands in the lower levels of the
adjoining buildings. (It seems that every time we go to Singapore there are more and more
buildings being linked together underground with the Rapid Transit trains)
An older Hotel but the rooms have been renovated to a high modern standard, staff are good and the Hotel and rooms were spotless. Best Bed I have slept in for a long time. Great Roof Top Pool.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BRROD about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
21 February 2012
Dear BRROD,

Thank you for reviewing Hilton Singapore, it is a pleasure to know that you had an enjoyable and comfortable stay with us.

We very much appreciate your kind feedback on our swimming pool and our rooms, especially your compliment about the bed!

Thank you for for staying with us and we look forward to welcoming you back.

Yours sincerely,
Alain Mahillon
General Manager
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Additional Information about Hilton Singapore

  • Hilton International Singapore
  • Singapore Hilton International
  • Singapore Hilton
Address: 581 Orchard Road, Singapore SG 238883, Singapore
Price range (per night):* S$324 - 857

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