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Reviewed 17 September 2012

Yes, my title says it all. I really enjoyed my stay at Petit Villa. People who love boutique hotels and appreciate personalized service would absolutely love this place. And to the above mentioned, i urge you to choose petit villa, you wont regret.

Rooms.
We got the room with the twin bedding and it was spacious and clean.The bed was single+, and rather firm. I liked the firmness though. My friend was mesmerized by the toilet, which i agree to some extent. It's very 'SPA-like'. Weird configuration i agree, but you'll get used to it. Only minor complain is the lighting. Only a few spot-lights in the room and a side lamp, all of which were not very bright, so the room was constantly quite dim, which brought on waves of sleepiness. I genuinely considered if that was the whole point :) Nonetheless, it was really comfy, almost homely.

Food.
Like mentioned in almost all the reviews, we were also welcomed with the fruit shakes. It was delicious! Breakfast was ok, not great, but not bad either. We didn't have to wait for a long time for breakfast to be served though, waiting time was average. I had this Khmer noodle soup and though it tasted great (kinda like green curry with noodles), it was lukewarm. On hindsight i could have sent it back to the kitchen but we were rushing for time that day. As for the fruit shakes, though it was delicious, by the 3rd day, we were a little bit intimidated by more mango shakes. I'm sure there can be more variety, but we had mango shakes everyday.

Service.
Last but not least, the service. I am most impressed by this. We saw a welcome message on our beds the moment we stepped into our room and it brought megawatt smiles to our faces. All the staff were extremely friendly and helpful. They were always smiling at any time of the day. They were also extremely welcoming. Every time we came back, we would get a bright smile and a "welcome back!" when we passed by the front desk, then 10 steps later another "welcome back!" from the staff at the restaurant area. EVERY single time. Any staff regardless of whether they were on duty in the front or not, (even those who were doing their work at the back), would greet us and welcome us back when they saw us on our way back to our room. Surprisingly sweet hospitality.

Crisis management was also commendable. We experienced blackouts on two occasions (in 3 nights), both of which were resolved within 15 mins. The first time was on our first night and within minutes we were handed candles. It wasn't scary at all. The second time it happened in the wee morning when suddenly the air con was cut, i half expected them to not realize it since it was like 3, 4am in the morning, but power came back on in about 10, 15mins. Impressive.

Seth was a great host. He specially sat us down on our last night at Petit villa and talked to us. Basically, he just asked about our stay, the places we visited, how we liked our experience, etc. It was a little surprising, but an act much appreciated in terms of hospitality. You really do feel like he is making an effort to know you and make your stay better. What was more surprising was that Seth even accompanied us to the airport! I'm not sure if that's the norm at petit villa, but it was definitely a first for me. Usually hospitality ends when you check out, but with petit villa, or rather, with seth, it ended only when we were safely at the airport. It was such a very thoughtful gesture that made our stay so memorable and delightful. Petit villa is very lucky to have seth, any employer would be.

Location.
First i have to say the place was much smaller than what i had expected, but no complains there. Location was also a little bit more 'off-the-main-road' than expected. It is really housed in a residential area between houses and about 15-25 mins walk to the town area (central market/pub street). There are no street lamps at all, so the place is almost pitch black at night aside from the lights coming from the houses, but, for some reason it felt pretty safe walking at night. We are two girls and we had no problem walking to and fro the hotel to the town area every night. To be honest, the very first night was scary but thereafter it was like walking back home. No issue at all.

Overall i really loved the place and would definitely stay there again. Kudos to the management and staff. The staff are really the soul of the place.

*A word of caution to those who are more accustomed to staying at larger hotels, you may find petit villa lacking in some aspects.

Date of stay: September 2012
  • Trip type: Travelled with friends
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5  Thank chua0524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 September 2012

This was a real little oasis in the middle of Cambodia. Service was excellent, Staff were extremely friendly and very helpfull. The food was also very good, excellent breakfast and lunch. The street at night is a bit dark but only a stroll away from the market and town centre. The bedroom was confortable and spacious but had no water pressure at the sink. There was also a sewerage smell in the bathroom from time to time. Over all a very good experience and would most defintely come back due to the friendness of the staff.

Room tip: Room on first floor have a very stiff staircase, not ideal for familly with young childrens or elderly.
Date of stay: September 2012
  • Trip type: Travelled with friends
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6  Thank Bruno V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThePetitVilla, Owner at Petit Villa Boutique & Spa, responded to this reviewResponded 15 November 2012

Hi there,

Thank you so much for the great comment. I have taken special note of your constructive comment for which issue is rectified. We, Petit Villa team member are delighted to be part of your great memorable experience you have had in Siem Reap.

Thank you for staying with us.


I am looking forward to welcoming you back home soon no in far distance.

With my respect

Sokthy SOEUNG
Managing Director
Petit Villa Boutique & Spa
Siem Reap - Angkor - Cambodia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2012

We stayed at Petit Villa Boutique from the 8th - 15th August. We loved the location, ammenities, & the service. The staff were friendly, attentive, & really made sure our holiday was stress free. Our Host Mr Seth was excellent, professional & looked after us, making sure we had a relaxing break. We also booked the cooking class with the lovely Mr Sina, who took us for a tour to the market, pagoda, & taught us how to make some traditional Khmer dishes, & also a lot about his culture. Our Tuk Tuk driver Mr Manh was also a gem, & we thank him for driving us around Siem Reap and it's attractions. We really had a great time, & recommend travelers stay at Petit Villa, for it's excellent service, lovely rooms, pool, food, & delicious smoothies. Thank you for making our holiday special. We will be back.
Helen & Kristian.

Date of stay: August 2012
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3  Thank hz73
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2012

Staff were incredibly friendly and helpful, room was very comfortable, we had great massages at the spa along with complimentary drinks, our the late night swim with candles around the pool was so romantic... Don't even bother looking anywhere else for accommodation in Siem Reap. Petit Villa made our stay really special. We can't recommend this place highly enough!

Date of stay: July 2012
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2  Thank ilaana
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThePetitVilla, Owner at Petit Villa Boutique & Spa, responded to this reviewResponded 1 September 2012

Hi There,

A warmest greeting from you home in Cambodia!

Thank you very much for taking your value time to share your experiences on the Trip Advisor. For which I, on behalf of the staff at Petit Villa staff like to once again thank you for the trust and confident on us.

It is our Khmer Hospitality is known of the kindness services extended to our visitor not only at Petit Villa but the entirely Cambodian people , you’ve witnessed it. We do all what it takes to ensure you are happy. The Malis spa is offering a unique Khmer massage that ease your tire away after long visit to the temple of Angkor

I cannot thank you enough of seeing you happy of the stay. It push us , encourage us to do more. I look forward to welcoming you back home in the near future

Thank you

Sokthy SOEUNG
Managing Director
Petit Villa Boutique & Spa

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Reviewed 27 August 2012

The staff were very helpful, although their English was not always great (so be patient!), and the hotel is nestled not too far from the action, in a relatively quiet part of town. The rooms were spacious and the pool and garden were very well kept. I would definitely stay here again if I were in Siem Reap.

Date of stay: August 2012
  • Trip type: Travelled as a couple
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2  Thank craig_brook
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ThePetitVilla, Owner at Petit Villa Boutique & Spa, responded to this reviewResponded 30 August 2012

Hi there,

Thank you so much for the great comment. I have taken note of your constructive comment. I am so delighted to be part of your great memorable experience you have had in Siem Reap. Delighted of hearing how pleased you were experiencing at Petit Villa. Than you

I am blessed to have such a great team to ensure that our resident happiness is succeeded.

I am looking forward to welcoming you back home soon no in far distance.

With my respect

Sokthy SOEUNG
Managing Director
Petit Villa Boutique & Spa
Siem Reap - Angkor - Cambodia

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