We stayed for 4 nights as part of a tailor made tour.We had great time, everything is of a very high standard and the service is excellent -albeit a little slow at peak times of the day.The rooms are spacious and comfortable,,the food quality is excellent.Situated on the river, it takes about 5 -10 minutes to walk into the centre of Siem Reap.We visited Ankor Way at sunrise -beautiful. Many of the lesser known temples were equallyimpressive and visit to the land mine museum, a very humbling experience.

Siem Reap offers a lot more than just temples and we found La Residence d'Angkor a good base from where to explore the "other" Siem Reap. The downtown area boasts the night markets, lots of restaurants, bars and little shops selling handicrafts. Beware though were you eat, make sure the place is busy or eat at the hotel to ensure that you will not only get value for your money but will stay healthy as you explore the temples during the day and all the little side streets at night.
Our room was large and spotlessly clean. Service in all areas were very good. We liked the spa treatments and the pool area at night when we when often the only people at the pool. The only thing we did not like was leaving........ after being pampered for 4 nights, we did not look forward to the long trip back home.

After reading all the reviews in this site, we booked this hotel for 3 nights and four days for our holiday in January and were quite disappointed. For such an expensive hotel, we thought they did not get quite a few things right.

1) Breakfast was very marginal and we were mostly doing lunches in pub street. Given that 1USD goes a long way in Siam Reap I thought the hotel dinner was very highly priced. We were not tempted to eat in after the horrible breakfast. I thought staff did not even make an effort to cater to us as we were vegetarians and din't like the food on offer.

2)The rooms were ok but need to be refurbished, the flush made such a noise our room and had to be set right in an odd way by pulling the knob up to stop the noise.

3) Of the four days we stayed there, internet was down for two days.

4) The Spa experience was terrible. The hotel booking gave me free credit that could be used in the SPA. I tried their sodashi purity facial and J'pong treatments and was quite disappointed by both. I was left in the sauna room and completely forgotten. Had to bang on the door quite a few times to be heard by the staff and to be attended. I need to mention that although the hotel was fully booked, I was the only person in the Spa. The staff were more interested in sticking to the said one hour than give me a good spa experience and relax me. The person who was doing my facial had her phone on and had to attend a call which I did not like.

For the price we paid, we would have liked to stay elsewhere.

Loved every moment of our visit to La Residence d'Angkor. We chose the fastlane express immigration arrival and within 20 minutes of landing at the airport, we were at the hotel, with our passports and bags following a little while later. Looking at the long lines at the immigration counter, this really was worth the extra money. At the hotel we were greeted by the General Manager who quickly helped us to plan our tours for the 3 days. Get up early one morning to see the sunrise at Angkor Wat and remember to charge the batteries of your camera as you will want to take many pictures. When all other tourists went back to their hotels for breakfast we used the early morning to explore Bayon and Angkor Wat. We also did an afternoon trip to Banteay Srei, the most beautiful temple of them all. Small but with delicate carvings.
The hotel is lovely to return to in the middle of the day for a dip in the pool or an indulging spa treatment which we both enjoyed. Lunch in the airconditioned BBQ restaurant was lovely. We also met with the children from Together for Cambodia Orphanage who visit the hotel twice a day. Well behaved kids eager to practice their English and learn about life in Australia. The hotel supports this orphanage, so when you travel to Cambodia, you may want to contact them in advance to hear if there is anything you can bring from home for this worthy cause.
Our room was large with and had a beautiful big bathtub. Fresh flowers and fruit in the room every day and ample complimentary water. It really is a lovely place to stay