To start off we had a good stay, the food was great the staff were first class the pool staff could not do enough for you. We stayed for six nights,Now having been involed in hospitality for 30 years I am going to have a grizzle. There seems to be just a little click of supervisers and cashiers at the bar that need a little reminder of their job responsabilitys.A couple of times we were left sitting inside and just outside of the bar waiting for up to ten minutes to get a drink, as these people would stand behind the bar talking and wait for the very hard working pool staff (mainly one up on a very hot day) to bring a order up then have to serve us.
Also I ran across a supervisor at the desk that that I had to nickname Madam NO, every time I asked for someting that was the answer I got, even down to changing money.
So I would wait till she was gone then go up to the desk no problem (I dont think I did anyting to offend her) and this was over a seven day period
Now that I have had my grizzle I must say the all the rest of the staff in all departments exellent.
And would still recomend staying there.
- Also Known As:
- Victoria Angkor Resort And Spa
- Victoria Angkor Hotel Siem Reap
- Victoria Angkor Hotel
- Victoria Angkor Resort
- Official Description (provided by the hotel):
- Explore the World Heritage Angkor Temples and immerse yourself in the Khmer Empire. Located next to the King's Residence, overlooking the Royal Gardens, discover the Victoria Angkor Resort & Spa, inspired by 20th century colonial architecture and design. Situated ten minutes from the Angkor Vat, the hotel provides a sense of serenity with the nostalgic comfort and elegant refinement of the French Art de Vivre. ... more less
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