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Crowne Plaza Hotel Paragon Xiamen: Guest Reviews

5.0 of 5
No.199 Jiahe Road, Siming District, Xiamen 361012, China
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Crowne Plaza Hotel Paragon Xiamen
Ranked #5 of 706 hotels in Xiamen
4.5 of 5 stars 298 Reviews
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298 reviews from our community

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Traveller rating
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Date Rating
Lund, Sweden
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Perfect for business”
4 of 5 stars Reviewed 22 February 2012

I stayed in the Crowne Plaza Hotel Paragon Xiamen for a week on business to attend a conference. The hotel provides very good conference facilities and service as well as the hotel is also good for the business traveller but also to families in my point of view.

The location is very good in the midle of the city exactly in the business and shopping district (e.g., Carrefour just round the corner). The hotel has direct access to a luxury shopping mall (of course prices are high). It is just 20 minutes by taxi from Xiamen international airport, and the hotel is surrounded by nice gardens (something to appreacite when in China). There are fitness center and spa facilities on-site. In addition, there is a very nice outdoor pool which I did not try because of the winter weather conditions. Finally, the hotel provides free Internet access (wifi) in lobby area.

Service is excellent by all staff-members. However, one of the guys under the concierge desk can hardly English and when asking of an Indian restaurant, he actually sent us to an Indonesian (Yes, it's China but this hotel is actually 5 star hotel so..).

The room was excellent; new, spacious, clean, modern, and with stunning views of the city (high floor). The washroom impresive. The cleaning staff does a superb job! All this in my view is particularly important when in China.

The buffet breakfast was great. One is offered with a large selection to choose from Chinese, Japanese or international. Fresh fruits and vegetable are provided as well as fresh juices selection (e.g., watermelon). I love Chinese and Japanese breakfast so I actually enjoyed.

My only complain is one of the on-site restaurants (Parkview café) which was average at best, and of course overpriced as hotel restaurants tend to be. I had dinner just once with other three other colleagues (all from different nationalities). The menu looked international with flavours from around the world but the quality was not good. Lengthy wait before we got the food. My Indian colleague ordered a chicken curry which was very hot and bland resulting in a chewy, unappetizing texture. The salmon, although by far the most appealing of the dishes, was particularly average. Hence, I highly recommend having dinner in any of the many restaurants nearby the hotel.

All in all, the hotel is very recommendable.

Room Tip: I recommend asking of high floor because of the stunning views of the city.
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WorldTravellerEU about Crowne Plaza Hotel Paragon Xiamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, VT
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
“Comfortable Rooms, Outstanding Buffet”
5 of 5 stars Reviewed 21 February 2012

I stayed in this hotel for 4 nights for a conference my spouse was attending. I was very impressed. The room was spacious and very comfortable; great bed, luxurious bath, excellent wifi. The service was attentive and helpful. The hotel is attached to a shopping center, and just off the lobby is a hall with a variety of small, upscale stores. One nice find there was a spacious and comfortable Starbucks where I spent part of each day writing. The food in the hotel was excellent. Our room included the breakfast buffet, with a wide variety of food from various cuisines. The lunch buffet is even more impressive, if a bit expensive (about $30 per person). The a la carte menu offers some nice options at more reasonable prices. All in all, a very good Western-style hotel.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fslane3 about Crowne Plaza Hotel Paragon Xiamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont, California
Senior Contributor
29 reviews 29 reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“Average hotel by China standards”
3 of 5 stars Reviewed 8 February 2012

Stayed in the Xiamen Paragon Crowne Plaza for 1 night during business trip to Xiamen. Arrived late at night and was checked in fairly quickly. The room was nice, clean and neat - everything one would expect from a decent business hotel, and particularly important in China. The hotel is located conveniently with amenities within walking distance.

On the downside the breakfast was not fantastic and this hotel is pricey compared to the others I considered for Xiamen.

I would consider staying here again when in Xiamen.

Room Tip: Go for the club floor rooms - I don't think they are much more expensive
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  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KhimLee about Crowne Plaza Hotel Paragon Xiamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
23 reviews 23 reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Good Hotel in the middle of City”
4 of 5 stars Reviewed 1 February 2012

After having stayed for 1 night in another so-call hotel, we moved to Paragon. It's way much better than that one which is even more expensive. This is a nice hotel with great service. The room is clean; bed is comfortable and pillows suit me so well. I will definitely choose this hotel again next time.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sissiwei about Crowne Plaza Hotel Paragon Xiamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Very Average”
3 of 5 stars Reviewed 21 January 2012

I stayed in this hotel during my China business trip and I just cannot understand how this one rated 5 star hotel! After an overnight flight from Shanghai it took long time to check in and reception area was not organised properly. After long check in process when arrived to the room it stunk of cigarette. I had to go downstairs to change the room and I was told that the hotel was full and there is no king size non smoking room available. This information was given to me with an attitude that I should have asked the question earlier! The walls are paper thin you can heareverything going on next room.
Come the next day the room bell rings at 08:30 the maids are asking they would like to clean the room!!!!
The breakfast was also disappointing very little western selection besides and eggs very little to eat. The service overall was a huge disapoinment. I was told there are better hotels in Xiamen and my next visit I will definetely look for an another hotel rather than this substandard hotel.

Room Tip: Make sure you ask what you are getting before you take your keys from the reception.
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  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask James W about Crowne Plaza Hotel Paragon Xiamen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, IHGCare at Crowne Plaza Hotel Paragon Xiamen, responded to this review
23 January 2012
Dear JamesW36,

Thank you for your review regarding your recent stay at Crowne Plaza Hotel Paragon Xiamen. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.

Sincerely,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Hotel Paragon Xiamen

  • Crowne Plaza Xiamen
Address: No.199 Jiahe Road, Siming District, Xiamen 361012, China
Price range (per night):* S$139 - 221

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