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Xianglu Grand Hotel: Guest Reviews

No.18 Changhao Road, Huli, Xiamen 361006, China
Hotel amenities
Xianglu Grand Hotel
Ranked #28 of 706 hotels in Xiamen
4.0 of 5 stars 447 Reviews
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447 reviews from our community

    Trip type
Traveller rating
    136
    253
    48
    6
    4
Date Rating
Singapore, Singapore
Contributor
11 reviews 11 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“Grand hotel but service is average”
4 of 5 stars Reviewed 5 January 2012

This is the biggest hotel in Xiamen. You have to be careful which lift is nearer to your room otherwise you'll be lost when you reach your floor. The rooms are big with a 42 inch LCD TV. The bathroom is big as well. The toilet bowl in our room was spoilt so had to ask the maintenance for service. Luckily the response was quite fast and the job was completed in less than 15 minutes from the time I call for the service. However, it seems like there's a miscommunication as another hour later another maintenance guy came knocking at our door which I had woken up from my sleep to inform him that the toilet bowl has been repaired. Other than the disturbed sleep, the stay has been comfortable. The breakfast was average as it is the standard international and continental buffet and almost the same everyday except for some changes on the fried noodles and porridge. This hotel is near to the airport so if your room is facing the outside, you may hear the airplane sound every few minutes during their landing. One disappointment is that there's no shopping in the area except for a small supermarket nearby which closes at 10pm.

Room Tip: Ask for a non-smoking room as there's a smell in the room.
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  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Australia
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
“Uncomfortable atmosphere”
3 of 5 stars Reviewed 30 August 2011

I booked into this hotel this afternoon. Had read a review prior to booking but nothing ventured, nothing gained. It is huge. Reception had OK English. Had paid via internet prior to arrival. They asked me for CNY 5000 deposit. I do not think so. Down to CNY1000. Well no, I will not pay that. Agreed to CNY200. Reasonable. No assistance with bag to room. Must admit, biggest room ever, garden room. Smells of smoke, but facilities within room are what I would expect. Went for wander to look at gym and pool. Gym has good equpment and pool seems OK, although the pool attendant was not happy that I went for a look. The buffet dinner in Yum Yum Cha, CNY118, was also OK. The hotel has 1500 rooms and twice that amount of people. To be honest, having stayed in many hotels in a number of countries, the room is wonderful(discounting cigarette smell) but I just do not feel comfortable. Atmosphere is non existant. Would not recommend staying here if you are seeking a nice ambience, good english to assist with general information. They try to provide assistance, are polite with aloofness. Have decided to check out in morning and spend my last night in Xiamen, elsewhere. Some show is going on down in Atrium and it is veeeeeery loud. I feel I have provided honest reviews, from my viewpoint in past, and although I do not like to not recommend somewhere, have only done it once before, I believe that Westeners may struggle a little here.

  • Stayed August 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Windsor, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
“One of Asia's Biggest Hotels”
5 of 5 stars Reviewed 2 March 2011
1
person found this review helpful

We stayed in Xinaglu (Pronunced as Sean-g-lu) Grand Hotel drung a conference in Aug 2010
It was a huge conference and about 500 people were participating and about half of the hotel was dedicated to us.
It is one of the lasrgest hotels in Asia...
The rooms were very spacious, Nice , Airy and well maintinaed with LCD , Coffee Makers, Hair Dryers and nice clean bathrooms.

The Staff is very courteous but they lack english Language skill big time.so please be prepaired for some frustration on that front.

The food is good they serve western and Chinise cusisines...through the couple of resturants and Cafes they had.

There were ample number of conference rooms and discussions rooms available.
Also the hotel is located very close to the Metro Hyper store...so one can buy the cost effective chinese goods.

all is all have good memories from the place

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Makati, Philippines
Senior Contributor
33 reviews 33 reviews
Reviews in 21 cities Reviews in 21 cities
90 helpful votes 90 helpful votes
“Superb”
5 of 5 stars Reviewed 22 September 2010
3
people found this review helpful

One of the best in Xiamen. Situated in a good location. Sleep quality is the best. Breakfast buffet is enormous and delicious. Huge lobby. Huge function area. Security is excellent. Front desk staff are well versed in English. Bellboys are helpful.

  • Stayed September 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“A real M.I.C.E hotel”
5 of 5 stars Reviewed 17 November 2008

The Xianglu Grand Hotel in Xiamen is certain a GRAND hotel. It is to cater to the hundreds of convention guests who visits Xiamen. The hotel's restaurants that serve lunch buffet has a wide selection. Staffs are attentive and a few spoke English. You can catch a cab from the hotel to the city. You can get lost looking for your room if you're not careful as each floor has more than 60rooms! Very clean and spacious rooms and beds are comfortable.

  • Stayed October 2008, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Xianglu Grand Hotel

No.18 Changhao Road, Huli, Xiamen 361006, China
Price range (per night):* S$119 - 175

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