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Hotel Kapok Shenzhen: Guest Reviews

No.1001 Bao'an South Road, Luohu District, Shenzhen 518001, China
Hotel amenities
Hotel Kapok Shenzhen
Ranked #35 of 1,342 hotels in Shenzhen
4.0 of 5 stars 100 Reviews
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100 reviews from our community

    Trip type
Traveller rating
    22
    70
    8
    0
    0
Date Rating
Orebro, Sweden
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Calm, good price, downtown location”
4 of 5 stars Reviewed 18 December 2011

I spent three nights at the Kapok one week back. The hotel is very well situated in the center of Shenzhen. Not far from the railway station for Hong Kong, malls and other places in the city center.
The prices are surprisingly low for the location, less than half of nearby Hyatt which obvioulsy is of higher standard though.
The Kapok does not have the traditional Chinese looks in the lobby and the rooms but is more modern in apperance, not to say minimalistic. The rooms are light and clan and I found it easy to spend a whole day working in my room. The atmosphere is laid back in a nice way.
The front desk staff is very nice and helpful and if you stay at this hotel during the first six months of 2012 you are likely to meet the lovely russian girl working as trainee in the lobby. I did some talking to her and found out that she in fact graduated as russian/german interpretor but didn't find any trainee position in Germany but ended up in the Chinese Hotel business. She found this to be Ok and she is doing a great job keeping the customers in a good mood with her nice and gentle way. Why don't you go there and look for your self.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Breda, The Netherlands
Contributor
17 reviews 17 reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Modern hotel and located next to the Luxury goods shopping center”
4 of 5 stars Reviewed 7 November 2011

This is a modern hotel and the room we stayed has a lot of space, huge t.v., big bath and shower. Of course the room rate is compariable to European standard but it's clean and we love it. The hotel can be reached by metro (5 minutes walk) and it's next to a very big shopping center which sells "Gucci", "Miu Miu" and all kinds of luxury brands. There is a cafe/restaurant in the hotel but if you walk outside, you could find local eaters and restaurants. For western food, it's better to go into the mall. The bed is soft and comfortable. There is free internet in the room and for Wifi, you need to go to the business center which is very nicely decorated. There is a gym there but we didn't use it. Overall nice and if you want to have a better standard hotel in Shenzhen, this is your choice.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Seattle, Washington
Top Contributor
86 reviews 86 reviews
Reviews in 51 cities Reviews in 51 cities
46 helpful votes 46 helpful votes
“Surprisingly nice”
4 of 5 stars Reviewed 5 July 2011
1
person found this review helpful

Booked here in order to stay with a local Chinese team on a work trip to Shenzhen. I had some concerns, as the "Chinese" hotels the team uses are not always up to international standards. Kapok ended up being very nice. It's in a huge building, but only occupies the bottom 6 stories, so is actually kind of a small boutique hotel, which is pretty rare in China.

Room was big and comfortable. Free internet. Good shower, leaks like every other shower in China. Desk staff were nice, though didn't speak much English, which potentially could be a challenge -- when I left they sent my cab to the wrong HK border crossing which caused me some problems, so be careful!

Location is pretty good, a short walk from the MixC mall, which has a ton of restaurants, Starbucks, and a Metro stop. 15 minute walk to LoHu border crossing and fake mall.

  • Stayed June 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Germany
Top Contributor
83 reviews 83 reviews
Reviews in 55 cities Reviews in 55 cities
46 helpful votes 46 helpful votes
“Ultra-modern chic”
4 of 5 stars Reviewed 22 March 2010
1
person found this review helpful

Stayed whenever I could in any of the Hotel Kapok hotels across China. In fact, the one in Wuxi is still the highlight, but Shenzhen is pretty good as well. The rooms are kept very modern with lots of glass, and clear lines, none of the faux-antique decor you can find in many hotels in China. Whats more, its fairly new and all appliances and furniture is still in pretty good condition. Love their bathrooms, glass palaces, all of them. Language can be a problem occasionally, but nothing which cant be solved. Their restaurant on the ground floor is pretty outstanding, I find.

  • Stayed March 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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An Agoda Traveller
“A surpisingly good stay”
4 of 5 stars Reviewed 17 December 2009

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  • Stayed December 2009
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Kapok Shenzhen

No.1001 Bao'an South Road, Luohu District, Shenzhen 518001, China
Price range (per night):* S$156 - 196

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