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Hainan Airlines Business Hotel: Guest Reviews

No.38 Datong Road, Longhua District, Haikou 570102, China
Hotel amenities
Hainan Airlines Business Hotel
Ranked #14 of 303 hotels in Haikou
4.0 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    13
    31
    9
    0
    1
Date Rating
Beijing, China
Top Contributor
69 reviews 69 reviews
Reviews in 38 cities Reviews in 38 cities
42 helpful votes 42 helpful votes
“Central Location”
4 of 5 stars Reviewed 3 December 2011

This is a good Chinese hotel and good value for money.

I paid less than 400 CNY for a one bed room suite with kitchen, and the room comes with a PC and free internet. Free internet is the norm in Chinese hotels, unlike western hotels that charges unreasonable amounts.

The hotel is located in a bustling area with many local shops, restaurants and hotels.

Your room comes with almost everything you need and if you need more, e.g. dvd players, calculator, mouse, speakers, etc, they can be borrowed free of charge.

There is also a room service menu with very reasonable prices.

The only negative I can think of is that the hot water was a bit slow reaching the right temperature, even when turn fully hot.

I like this hotel, just don't expect the Ritz.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Townsville, Australia
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
“Great location, great breakfast rooms.”
5 of 5 stars Reviewed 26 June 2010
1
person found this review helpful

Large room, queen bed, extra sofa and 2 chairs. Tea/coffee making facilities, free internet. Room we had faced the street with great view to what was happening below. No noise from the street. Hotel had large buffet breakfast area with great selection of local food and another area with western style food, but why eat that, eat like a local.
Yes we would definitely stay here again.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask filthyrichfil about Hainan Airlines Business Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“An exceptable international hotel”
4 of 5 stars Reviewed 5 May 2010

The corridor to the rooms is bright and clean with a spacious lobby. The rooms and toilets are very spacious and clean, 2 big single beds and well equip with 4-star standard. Everything in the rooms are good except the stained carpet.

We were provided with only 1 breakfast voucher for each room, so my partner had to pay CNY 38 for the buffet breakfast (not much of choices). Better choices outside the hotel.

I noticed that there is no security personnel at the lift lobby and anybody can get into the lift to any floor. The staff are helpful but appears overwork. This hotel is most suitable for members who travel to airport by the airport shuttle coach which is situated at the next buiding.

  • Stayed April 2010, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Beeville, Texas, U.S.A.
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Best Hotel I have Ever Stayed In....Anywhere!!!”
5 of 5 stars Reviewed 1 September 2008
1
person found this review helpful

Wow.....!!!!!!!!!!! We happened to find this hotel by accident....in China, you can call "114" for "Information" just like calling "411" in the USA. The operator said this hotel had a very good rating and we happened to be directly passing it in the taxi when we received the information. The hotel has a 4-Star rating but in our review of everything, this hotel was our first proof that there must be a "10-Star system" somewhere! The artwork, cleanliness, service, and conveniences were truly outstanding! The very best convenience we found was a Super Fast High Speed Computer in the room! The price was very competitive! Congratulations to the staff and management to earn my highest review of all hotels I have ever visited in over 20 years! We can't wait to go there again!

  • Liked — Outstanding "10-Star" Service and the Super High Speed Computer in the room!
  • Disliked — That it was halfway around the world! ( I wanted to find a way to bring it back to Texas !)
  • Stayed July 2008, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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SG
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
“Haikou Hotel”
3 of 5 stars Reviewed 4 February 2007
5
people found this review helpful

On some website this hotel is known as Haikou International Commercial Centre. It is owned by Hainan Airlines and it has a counter at the hotel. Maybe the building next to it use this name.
It is on 38 Datong Road. Do not mistake it for Haikou International Financial Hotel which is behind on 29 Datong Road.

As the website is mostly in Chineses even if you select English. upon choosing reservation, it goes into Chineses. If you do not read Chineses, better to call the hotel direct or book thru a 3rd party travel agent. Front desk staffs speak English, but others staffs who do not speak English will transfer you to someone. Just call front desk if you need something which they can relate it to hosekeeping or the relevant dept.

Staffs Betty speak fluent English and was very friendly and helpful. Thinking that a Twin superior room cost RMB$335 without breakfast was not as good as the better class room. I was going to book the commercial room for extra RMB$100. She explained that it is the same type of room except you get free internat access and free long distance call. Extra bed cost RMB$100. Airport transfer cost RMB$100 for the hotel car. I all this by phone. I requested for non smoking and higher floor, which I got. The car was waiting for me & my family at the airport.

Front desk assistant manager Amy speak fluent English and was helpful when asking for places to eat. She recommend 'Jing Hao Restarant' for Yum Cha which was one of the better chineses Resturant for Dim Sum.

Service was good and prompt. I asked for English newspaper, they even got me China Daily even though it was the previous day copy. I tried buying English newspaper from the street stall, but none carry English newspaper but quite a number of Chineses magazine and newspaper.

Location is very convenient for shopping as Mingzhu Guangzhang is across the road. If you do not want to walk back to hotel after shopping, you can take a taxi for RMB$10, very cheap if you have a group of people. Taxi need to make 1 big round due to the flow of traffic. You should not have to pay more than RMB$15.

I asked for a superior room with an extra bed. The room was clean and very spacious despite having 3 beds. It has many TV channels which has at least 1 English channel. The only problem was the bathroom get flooded after you turn the shower full blast. The water did not drain as fast, but it could be the room I got.

Breakfast wise not much choice in the Chineses Restaurant which is RMB$18 for a set Chineses or RMB $23 for set Western. Better take a cab to eat outside if you have time. Better tim sum at 'Jing Hao Restaurant'. Taxi cost around RMB$12-$15 depending on which branch.

The 90mins Deluxe Massage include 20mins frangrant hot tub in a nice ambience room. For the price of RMB$198, the girl will massage you for about an hour and you soak in the tub. She will then shower and bath you. You are treated like royalty. Foot massage for 45 min cost RMB$69 which is in a normal TV room.

The Hainan Airline counter in the hotel is convient to book domestic air ticket.

Stayed February 2007
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Additional Information about Hainan Airlines Business Hotel

No.38 Datong Road, Longhua District, Haikou 570102, China
Price range (per night):* S$76 - 81

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