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Reviewed 3 September 2015

My husband and I stayed in June this year and can only agree with all the positive reviews.Our room was in block 4 which was the noisiest.However the loud music coming from properties next to the hotel is confined to Thursday and Friday so we didn't let it spoil a fantastic holiday.The staff are all so friendly and helpful.Would defiantly recommend this hotel,we wouldn't hesitate to return.

Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Ros W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iberotelpalace, General Manager at Iberotel Palace, responded to this reviewResponded 5 September 2015

Dear yorkie033,
We appreciate the time taken to comment on your experience during your recent residence at Iberotel Palace. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
Your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Iberotel Palace.
Kind Regards,
Ibrahim Halil Taşoyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 September 2015

We have just returned home from a weeks stay at the Iberotel Palace. This is a lovely hotel which is perfect for any couple wanting a relaxing holiday. Being set on the beach makes it suitable for those who enjoy either relaxing by the pool or on the beach.

Firstly, upon arrival we were well informed about all we needed to know, we were able to get our tea and were then shown to our rooms. The rooms are very spacious and the beds are huge! (2 large beds together) The beds are very comfortable and rooms clean. The cleaners did a fantastic and thorough job every day and would make lovely towel designs. One thing we did think about the bathroom was that it was a little dated, however very clean so this was just an observation.

As we booked through Thompson we attended the arrival meeting the following day. We decided to book the VIP cruise and the trip to Cairo by air. The VIP cruise is exclusive to the guests at this hotel, meaning that there is no children on this trip. This trip involved 3 snorkeling stations in the Red Sea and was all inclusive on board food and drink, very much recommended! Our trip to Cairo was AMAZING to see the Pyramids, we did however feel that we weren't well informed about some details but this was no fault of the hotel, more the rep. The hotel provided us with 2 food bags each for this trip as we wouldn't be eating until later in the day, they will do this for any trip if you inform them about it the day before. The lunch was very nice.

The food in the hotel varies depending on where you chose to eat. The buffet restaurants are as expected for a buffet style, ok variety, just be cautious of the fact your in a foreign country. The Italian restaurant was lovely! You get an invite for this on arrival, if you are staying for longer than one week you will also get an invite to the Ali Baba retaurant also. We personally mostly enjoyed having our lunch down at the Beach Bar every day. The food was amazing and the staff were superb. Osama, who works down there, was very friendly and helpful, all staff made you feel very welcome and enjoy talking to you and getting to know everyone.

Overall our stay here was superb, we had a fantastic holiday and would recommend to anyone. We are even considering returning next year as we would like to book the trip to Luxor by air to see the Valley of the Kings, and we will definitely be looking to stay here again.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jaz Hotels & Resorts
4  Thank KRRS20
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iberotelpalace, General Manager at Iberotel Palace, responded to this reviewResponded 5 September 2015

Dear KRRS20.
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay Iberotel Palace Sharm

Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes.

We do thank you for choosing our hotel and wish to welcome you in the near future.
Kind Regards,
Ibrahim Halil Taşoyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 September 2015

This was our first visit to Egypt and we combined it with a Nile cruise. The hotel is so beautiful, the rooms gorgeous and the free weekly laundry a welcome bonus. Nothing is too much for the very friendly and caring staff. Maxine, our events lady was so friendly and lovely, Sameh at the pool bar looked after our gin fiz's (we don't normally like gin!!!!) and our impromptu karaoke to Frank Sinatra was kindly tolerated. Aerobics in the pool was hilarious with Youssef, Jerry and Maxine. Our daily exercise fix followed by cocktails was divine. Osama and Mohamed at the beach bar were attentive and entertaining at lunch every day. Brilliant food and gorgeous setting. The steak in the Italian restaurant was to die for, yum. All in all, it was perfect.

Date of stay: August 2015
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jaz Hotels & Resorts
4  Thank Karin P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iberotelpalace, General Manager at Iberotel Palace, responded to this reviewResponded 5 September 2015

Dear Karin P.
We appreciate the time taken to comment on your experience during your recent residence at Iberotel Palace. Your feedback underlines a wonderful experience and we are glad to have been able to match your expectations through personalized attentions delivered by our friendly professional teams
Your compliments have been passed to our Employees who are waiting for your next holiday.
Looking forward to welcoming you again, thank for staying with us at Iberotel Palace.
Kind Regards,
Ibrahim Halil Taşoyan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2015

Arrived here on Sunday evening and the hotel is beautiful. We were looked after so well upon our arrival and so far the staff are amazing. Food is excellent as is the grounds, rooms and weather.
The main thing though that is driving me nuts is the loud, pounding music from the bar next to the hotel. This is just my second day out of 14 and I've had enough. I don't mind music being played but this is just a continuous, pounding beat all the time. I've tried putting my earphones in and putting my music up loud but you can still hear it. This hotel is fantastic( and I'm not blaming the hotel at all ) but I wouldn't come back. because of that and it's just such a shame.

Date of stay: September 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank Yvonne S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iberotelpalace, General Manager at Iberotel Palace, responded to this reviewResponded 5 September 2015

Dear Sawbo500.
We are very proud to have fulfilled your expectations on your first stay at Iberotel Palace Sharm And thank you for highly recommending our property and to have noticed the willingness and care of the Employees to assist.
We will be very delighted to welcome you again and, we amply appreciate your exciting review.
Kind Regards,
Ibrahim Halil Taşoyan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2015

Excellent Adults only theme, service is superb,buffets covering a wide range of varieties. Excellent Staff, lovely Sandy beach, and good positioned pools. The all inclusive package was very satisfactory would definitely return again to this Hotel.

Date of stay: August 2015
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
3  Thank K8412JIpeterm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Iberotelpalace, General Manager at Iberotel Palace, responded to this reviewResponded 5 September 2015

Dear K8412JIpeterm.
Thank you for taking the opportunity in displaying your exceeded expectations with regards to your recent stay Iberotel Palace Sharm

Your great satisfaction described here above is an excellent reward to so many Employees who are committed in doing their level best to fulfill customer’s wishes.

We do thank you for choosing our hotel and wish to welcome you in the near future.
Kind Regards,
Ibrahim Halil Taşoyan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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