The hotel is grand. Lovely gardens, large rooms, lovely verandahs and balconies - all in red stone. Service is average. Food quality varies - from good to average. Staff is courteous but neeeds to spruce up on quality of service and timliness of service. Sometimes they are a bit laid back and can take their time in serving you. Breakfast time specially, service is slow.

This was one of the last 'Heritage Hotel' palaces that we stayed in on our trip around Rajasthan and when we arrived and saw the building we thought 'wonderful, another beautiful palace'. However, the inside of the hotel, the rooms and the service were a real let down. I know that the heritage hotels have a lot of the original details and not everything is up to date and that is what makes them so beautiful, but this hotel was ridiculous. Our room was really dated and dirty, with a very small old uncomfortable bed, a useless air conditioner that was held together with brown packing tape and no curtains at the windows that opened onto the hallway with a light on outside the room all night. The hotel pool is indoor and there is nowhere to sit either inside or outside and the staff were extremely rude when we asked them anything. There was what they called a bar, but it was a windowless room in the centre of the building furnished with what I can only describe as the style of an old people's home.

This is all such a shame as everyone in Rajasthan was so friendly and helpful and the staff in this hotel really spoilt our trip for us. Also, with only a little bit of work it could be made into a really beautiful hotel.

Hotel is posing as a "Heritage Hotel". It was shabby and had an uncared for feel about it. Rooms were large but bleak as was most of the hotel apart from the front main entrance which was a false representation of what is behind the doors. Pool was nice but nothing special and you certainly wouldnt want to get changed in the so called changing area as it was absolutely filthy!! We asked to use the bar which had to be unlocked and we had the feeling it was hardly used by anyone as it smelt really musty!! Staff were neither friendly or rude just "there". I would recommend the hotel right next door which was much more friendly and well kept. Worth paying a little extra for.

Hotel's location is excellent being in close proximity to Junagadh Fort.
The property is breathtakingly beautiful with expansive lawns, massive rooms and good size attached toilets. Indoor swimming pool is another attraction. Food was good. Service was not very professional but extremely or you may say over-friendly !!!