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Reviewed 16 June 2014

I had a comfortable stay at GRT,right from Check in to Check out 26th May to 28th May'14 ,they have taken care of all needs & ensured prompt responce.
The rooms were very neat & ambiance inside the rooms was very good.
The breakfast in the restaurant was lavish & tasty.My request for arranging iddi appam was honored by the restaurant manager & I really enjoyed.

Room tip: Excellent Ambiance inside rooms.
Date of stay: May 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sai291964
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this reviewResponded 18 June 2014

Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Although our visit was unexpected & a short one, a night that was, this hotel was a surprise! Well maintained, very courteous, helpful staff who went that extra bit to accommodate for a late check out, very much appreciated! We just had a buffet breakfast, nice, tasty food!

Date of stay: May 2014
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Shashi T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this reviewResponded 29 May 2014

Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I have been here for 2 days with my family of 4. We had a very good time. Nice restaurants. Good room ambiance. Convenient location. Well maintained rooms and courteous staff. Adequate air conditioning in summer.

Date of stay: June 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SVSatya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this reviewResponded 29 May 2014

Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

There could be only one way I could think and describe GRT Regency Madurai & which is "Fantastic Hospitality". I visited this place in December 2013 with my family and unfortunately had to go through a tough time with my daughter falling seriously ill on day one of our checking in. It was in the night 3AM and we were in dire sitaution with she suffering with high temperature. But, the hotel staff was outstanding in helping us out. First with getting an excellent Doc on call within 15 mins of we informing them. Second, providing us the hotel car & driver to help us take her to the hospital for a drip. Third, chekcing on with us next day on her health and continuously asking us if we needed any help. And all this without expecting any monies/tips etc. I was amazed when I paid up my bills - they didnt even charge us for the hotel cabbie and other miscelleneous stuff during this night emergency. I truly appreciate this gesture from teh folks on teh ground there especialy the Night Duty Manager - apologies but, I forgot his name. Apart from this, the restaurant GRT has is outstanding - great menu, great food quality. We simply enjoyed it so much so that we didnt bother to venture out and experience food outside anywhere. They were running the Chirstmas buffet that time and we really enjoyed the same as well. All in all, a great experience of hospitality staying at GRT Regency, Madurai.

Room tip: Do not take the road-bridge facing rooms......the ones facing the pool are better.
Date of stay: December 2013
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rahul D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this reviewResponded 29 May 2014

Dear Sir,
We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to GRT Regency, Madurai.
K.Muralidharan
Area General Manager
Mobile: 9994341122

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

This property in Madurai is worth a stay. The rooms are very well kept and it gives you the feeling of a 5 Star hotel. The room sizes are also quite good . You can be assured of a sound sleep with the comfortable air conditioning and bed.

Date of stay: May 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gpa72
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this reviewResponded 29 May 2014

Dear Sir,
We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to GRT Regency, Madurai.
K.Muralidharan
Area General Manager
Mobile: 9994341122

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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