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POP! Hotel Denpasar Teuku Umar: Guest Reviews

2.5 of 5
Jl. Teuku Umar No 74, Bali 80113, Indonesia
Hotel amenities
POP! Hotel Denpasar Teuku Umar
Ranked #4 of 29 hotels in Denpasar
3.5 of 5 stars 36 Reviews
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36 reviews from our community

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Traveller rating
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Date Rating
Jakarta, Indonesia
2 reviews
“Best Budget Hotel in Bali”
3 of 5 stars Reviewed 11 February 2012

I spent 3 nights in Pop Harris Denpasar this february. The room is small and simple but clean. it has king size bed (very comfortable and large enough) and LCD TV. The bathroom is very small but unique, hot water is available. They also provide us towel, safety box, shampoo, soap, and mineral water daily. For the breakfast, they give us "Nasi Jinggo" - Balinese food (it is delicious but I can't eat the same food every morning).
Although it is located in the middle of city and quite far away from kuta/ legian / seminyak but there are many restaurants nearby. There is a sufficient parking lot (if you drive a car). If you looking for budget hotel, Pop is very recommended and I think it is the best budget hotel in bali.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MediAngelia about POP! Hotel Denpasar Teuku Umar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POPHOTELS, Director of Operations at POP! Hotel Denpasar Teuku Umar, responded to this review
20 February 2012
Dear valued guest,

It is always great to know when our guest had pleasant stay in POP! Hotel Teuku Umar Bali.
Thank you for your time to share your nice experience staying in our Hotel.

We are looking forward welcoming you again in our POP! Hotels world in Bali, Bandung, and next upcoming property in Yogyakarta.

Sincerely yours,

Irene Janti
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
jakarta
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“POP Hotels Denpasar, value for money”
3 of 5 stars Reviewed 12 January 2012

I was booked this hotel via internet, with 50% of down payment, the location is in the city with total minimalist room, small toilet cube. Advantages : value for money but lack of the view, and the floor looks not nice with only cheap tile floor

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Desniar B about POP! Hotel Denpasar Teuku Umar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POPHOTELS, Director of Operations at POP! Hotel Denpasar Teuku Umar, responded to this review
18 January 2012
Dear valued guest,

Thank you for your review.
Our guest review is always valuable and beneficial for us for any improvement in the future.
POP! Hotels are budget economic hotel that provide a good night sleep for smart and eco friendly guest with good value of money.
The strategic location of the hotel is one of main part for POP! Hotel to give an easy access for the guest to explore the interesting place surrounded, such as restaurants, shops, and shopping center.

Once again, Thank you for your review, your review is highly appreciated.
Looking forward welcoming you soon in POP! Hotel Teuku Umar Bali.

Sincerely yours,

Irene Janti
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Awesome price, top-notch hospitality, but amenities need improvement”
3 of 5 stars Reviewed 9 December 2011
3
people found this review helpful

I've been very much into eco-friendly hotels lately so I jumped at the opportunity to stay at Pop! Harris during our visit to Bali on Nov 29-Dec 3. I loved the location regardless of the hustle and bustle (I am a city girl, after all); it's surrounded by many conveniences such as fast food chains as well as sit-down restaurants, a Circle K very close by across the street, and even Blackberry cell phone stores in case you need to pick up plugs, adapters, or buy a phone card. It's also within a decent distant to many touristy spots such as Kuta and Jimbaran, and Ubud is approximately 45 minutes away, depending on traffic.

You will be wow-ed by the hospitality at this hotel, which all by itself deserves a five-star rating. Everyday we were greeted with a constant smile, nod, and a heartfelt "good morning" or "good evening." The front desk staff always appeared eager to assist, they listened to requests with a pen and pad in hand, and were sure to follow up that the requests had been fulfilled. Two thumbs up for them in managing hectic situations brilliantly, they prioritized guests' urgency accordingly and handled barks and complaints with admirable calmness, the friendly smile never faltered.

The layout of the room is verrrry cute, simple and to-the-point: bed, sink, shower, with enough space behind the door to store your luggage. Bed has shelf above head for your toiletries/makeup/book/whatnots. Perfect for travelers passing through Bali and visitors who love spending their days exploring the beauty of the island (like us). The showerpod truly is innovative, but beware of the scent of mold. Take care when stepping in as shower mats may be slippery.

Loved the bottled water left in the room every day. Cleanliness of hotel in general and of room in particular is also top notch.

Two improvements that need to be taken into account immediately:

1. Both taps on the water dispenser in the cafeteria, which seems to be the only one in the hotel, poured steaming hot water every day, morning to night. During our stay it was about 88 degrees Fahrenheit with 90% humidity -- ice cold mineral water would've been more than appreciated. True that we could buy cold drinks from the vending machines around the corner, but vending machines should be an option for guests, not mandatory. Staff members were very quick to help whenever I requested water, took my bottle to the back, and filled it up with tap-temperature water. Still not cold, but at least it wasn't steaming hot.

2. Rooms are fit for three people, yet an extra towel, pillow, and shower gel/shampoo packet were not available for the third person. I traveled with elderly parents and let them use the pillows; I ended up waking up with sore shoulderblades and neck every morning. Good thing my mother kept extra shampoo and soap in her travel bag. I love the idea of being green and all, but not at the expense of guests' comfort. I think the hotel should consider the number of people sleeping in the room and equip the room accordingly.

3. To have a phone in the room would be good, if only to reduce long lines at the front desk as guests come up with requests and/or complaints.

During our stay a rather large group had checked in to the same floor as our room and was being incredibly loud -- they screamed at each other from one end of the hallway to the other, called out each other's name the same way, smoked non-stop (the odor seeped through the door/ventilation into our room), and basically acted as brainlessly as apes in the Monkey Forest. Actually, no, those apes would've been embarrassed by these people. I complained the next morning about this but the same behavior repeated that very night.

All in all, I very much recommend the Pop! Harris for those with a budget because the price is great, it's clean, and hospitality is five-star. I do NOT recommend this hotel to honeymooners (your money will be worth it at the many resorts that Jimbaran and Nusa Dua have to offer), family traveling with small children as noise may be an issue when there's large groups in-house, and any leisure travelers expecting crystal-clear pool water and coconut trees swaying above (opt for Jimbaran and Nusa Dua or Seminyak).

Please consider my suggestions above, and keep up the WONDERFUL hospitality!

Room Tip: Ask if there are groups in-house, and if so, request a room far away from them as walls are extremel...
See more room tips
  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ange_babyblue about POP! Hotel Denpasar Teuku Umar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POPHOTELS, Director of Operations at POP! Hotel Denpasar Teuku Umar, responded to this review
1 January 2012
Dear valued guest,

Thank you for your time to share with us your comments and reviews. It is always a pleasure for us to hear any positive input from our guest for a better improvement in the future.

The water dispenser is provided for 24 hours in lobby area with hot and cool water so our guest can take it anytime they need. We found out it is changed with normal - hot water dispenser at the time before your arrival. The issue has been fixed now, we have changed it back to hot and cool water dispenser.
At the moment, we provide the basic facilities for our guest in the room, we will note your comments and discuss it internally with our management team.

Once again, thank you for your valuable comments, we really appreciate it.
We are looking forward welcoming you again in POP! Hotel Teuku Umar Denpasar Bali.

Sincerely yours,

Irene Janti
Director of Operations
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Ludhiana, India
2 reviews
“important to know”
5 of 5 stars Reviewed 26 November 2011

It Was My Best Experience Being That Hotel. The Hospitality Was Good. Rooms Are Clean. Although It Is Bit Far From Kuta Beach. Free Internet Excess And Colourful Sights Makes The Hotel More Attractive.

But It Is A Great Value For Money.

Kunal Gupta
India, Ludhiana

Room Tip: go for airasia
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  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask kunal171 about POP! Hotel Denpasar Teuku Umar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POPHOTELS, Director of Operations at POP! Hotel Denpasar Teuku Umar, responded to this review
30 November 2011
Dear Mr. Gupta,

It is really a great pleasant to have your second review. Your nice comments are a big complimentary that keep motivate us to be better in future.

Hopefully we can see you again in POP! Hotel and welcome you with our big POP! smile.
Thank you for your comments.

Sincerely yours,

Irene Janti
Director of Operations
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Chiang Mai, Thailand
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
“Clean, green and safe...Exactly what it says on the tin!”
4 of 5 stars Reviewed 19 November 2011

My girlfriend and I stayed here for one night on route across Bali to Lombok. We had been travelling pretty much non stop for 2 days from Yogyakarta - Bromo - Denpasar and had an early morning and another full day ahead. This is why we chose to book a place that we felt we would definitely get some sleep and would be easy and clean!
This place is basically exactly as the website describes it, which is obviously a good thing!
We arrived late in the eve, we were quicky checked in, the room was clean, the bed very comfy and the shower was nice and warm!
This hotel is very modern and plastic, and not the place to stay for anyone looking for an authentic Balinese accommodation or anything cultural, but it is perfect if all you need is somewhere clean to lay your head!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BeavinBeaver about POP! Hotel Denpasar Teuku Umar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
POPHOTELS, Director of Operations at POP! Hotel Denpasar Teuku Umar, responded to this review
24 November 2011
Dear Mr. Beavin,

Thank you very much for your valuable comments. Your positive comments will always be the best motivation for our team to be better in the future.
It is our goal to give satisfaction to our guest and to keep high quality and consistency standard of cleanliness and comfort in POP! Hotel.

We are looking forward to welcome you again in POP! Hotel.
Once again, Thank you for your nice sharing.

Sincerely yours,

Irene Janti
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about POP! Hotel Denpasar Teuku Umar

Jl. Teuku Umar No 74, Bali 80113, Indonesia
Price range (per night):* S$35 - 54

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