My husband and I stayed over Christmas last year, and we had a lovely time. It was a great place to arrive in Bali, and from the moment we came through the airport we were greeted by lovely and friendly and kind people who work for Jamahal. Every need we had was immediately attended to, we received an upgrade upon arrival into a beautiful spa villa, and we were happy as clams.
The service here was exceptionally friendly and caring. When I had an issue with WiFi the morning after we arrived, and needed to check in with our children, the front desk happily allowed me to use their phone to call home to the U.S., and were very courteous and kind about it. The food we had was EXCELLENT, still thinking about the soup and Mie Goreng, as well as delicious breakfasts served by our friendly and sweet butler. When we decided to go to the pool one morning, we called for coffee and it was there almost immediately. I can't say enough good things about the friendly and attentive hosts.
There was some noise to be heard from the nearby street, sports games going on and so forth, as Jamahal is located just off a busy road, but if you ask me, it kind of added to the environment, we realized we were in the heart of Jimbaran yet experiencing luxurious, romantic seclusion at the same time.
The staff also went above and beyond - I left a raincoat there, and while I was in Ubud I realized it was missing and called Jamahal, who indeed had found it, and the next morning it was at the Chedi in Ubud! I was so grateful and pleasantly surprised by how nice they were about it, and how efficient. I don't think I properly thanked them for this favor, so if staff is reading this review, THANK YOU!
- Jamahal Private Hotel
- Jamahal Private Resort
