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Swiss-Belhotel Segara Resort & Spa: Guest Reviews

4.0 of 5
Jalan Pura Segara | Sawangan, Nusa Dua, Bali 80361, Indonesia
Hotel amenities
Swiss-Belhotel Segara Resort & Spa
Ranked #18 of 25 hotels in Nusa Dua
4.0 of 5 stars 12 Reviews
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12 reviews from our community

    Trip type
Traveller rating
    3
    6
    2
    1
    0
Date Rating
Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
“SERENITY”
4 of 5 stars Reviewed 26 January 2012

It was my second stay at this brand new hotel. Located 35 minutes away by taxi (rp 100k) from hustle bustle Kuta area, nusa dua is a great escape in Bali.

Room was excellent with nice pools. Staffs was friendly and helpful.
Free shuttle bus to bali collection and geger beach nusa dua.
Breakfast was limited selection but adequate.
Will be back again for sure.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask gomed about Swiss-Belhotel Segara Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray Butler, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review
3 February 2012
We are delighted that you chose to stay at Swiss-Belhotel Segara once again and thank you for your input regarding Breakfast selection.

We look forward to welcoming you and your family once again to the Hotel.
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Alberta
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Clean and Quiet, Restaurant needs attention”
2 of 5 stars Reviewed 7 December 2011
5
people found this review helpful

Clean and quiet accommodation. The bathroom in the room was lovely! I really didn't care for the twin beds though, at the very least a double bed would have been preferable but perhaps I'm just used to Canadian standards when it comes to hotel accommodation. The staff at breakfast were very attentive however they were quite slow at replenishing items on the breakfast buffet, the food quality was just OK, not outstanding. The service at dinner time was exceptionally slow. They were out of quite a few menu items. There were only 2 other tables in the restaurant. It took over 15 minutes for my order to be taken. I waited over 45 minutes for my order, it never did arrive so I walked out.

  • Stayed November 2011, travelled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask YouHaveToBeKidding about Swiss-Belhotel Segara Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 18 cities Reviews in 18 cities
35 helpful votes 35 helpful votes
“Comfortable stay, some minor hiccups”
4 of 5 stars Reviewed 27 November 2011
5
people found this review helpful

Our stay was for 4 nights beginning of October.
As per previous comments it is not in the centre of Nusa Dua but only about a 5 – 10 minute drive to the BALI COLLECTION area (shops and restaurants). We arranged to be picked up from the airport and was impressed with the cleanliness and comfort of the vehicle and warm and efficient greeting we received.
However a few hiccups upon arrival (approx 9pm), after a long journey we were looking forward to light bite and glass of wine, unfortunately neither were available apart from bintang, tea and tiramisu! I approached the GM to ask about why the hotel did not have an Alcohol License, despite the website indicating so.... I was informed that they are waiting on the license which was being held up by bureaucracy, so if you want to indulge in a bottle of wine over dinner or enjoy a cocktail poolside then to avoid disappointment I would recommend you pre-checking the alcohol licence has been granted prior to booking. The hotel was still being worked on whilst we were there, but did not cause us any inconvenience.
Rooms were clean, well appointed, large and reflective of website pics, with efficient air conditioning. My only criticism is the absence of a dressing Mirror in the Room. There are tea and coffee facilities and a bar fridge.
I can also recommend the treatments and service in the Beauty SPA.
No complaints with the service we received from the staff, they were all polite, efficient, with a real desire to serve you in the best possible way and nothing was too much trouble.
All the common areas of the Hotel and the Pool areas are tastefully and beautifully done. The Hotel was very quiet and this could be due in part to the Alcohol License issue , it certainly prevented us from inviting our friends to the hotel.
The breakfast we found to be satisfying and no problems with the variety, in fact if you ask for anything western they will accommodate. We dined in the restaurant one evening, but to be honest, whilst the service was excellent the food we found to be just ok, nothing to shout about. I did however, enjoy a great club sandwich one lunch time poolside.
Overall we were satisfied with the hotel and we feel it has great potential once fully completed, operating with a full alcohol license and the little touches like mirrors in the room are addressed.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DebRags about Swiss-Belhotel Segara Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ray Butler, General Manager at Swiss-Belhotel Segara Resort & Spa, responded to this review
29 November 2011
We thank you for choosing Swiss-Belhotel Segara for your stay in Bali, and for your constructive feedback..
Wines and beers are now readily available in the t-lounge, Cafe Laguna and Poolside; Beers and Soft drinks are also available at the resort Shop.
The Room mirror situation has now been addressed, and a full length mirror has been added to ALL rooms, and a separate dressing Table and mirror has been added to the Loft rooms.

We look forward to welcoming back to Swiss-Belhotel Segara
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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Excellent, new 4-star hotel at amazing promo rates”
4 of 5 stars Reviewed 3 November 2011 via mobile
3
people found this review helpful

Had a chance to stay here while attending a conference related to my business. The place is clean, the pool is large enough to swim and there is one large luxury van available to take you to Nusa Dua area for a free 1-way trip. The minus things are that the breakfast menu aren't that varied enough and the location is a bit further from the main Nusa Dua area.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask iniferry about Swiss-Belhotel Segara Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tasmania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great value opening rates...”
5 of 5 stars Reviewed 5 October 2011
2
people found this review helpful

Stayed for 6 nights and really enjoyed it. The hotel is brand new, and very very quiet. The pools are perfect for relaxing, the breakfast is great value and the staff very nice. It really is probably the best value in nusa dua

  • Stayed September 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask olli1884 about Swiss-Belhotel Segara Resort & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Swiss-Belhotel Segara Resort & Spa

Jalan Pura Segara | Sawangan, Nusa Dua, Bali 80361, Indonesia
Price range (per night):* S$88 - 147

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